Subaru of Georgetown

New Ascent I worked with Inelda Badillo today and she was wonderful! She found the exact vehicle I was looking for! Can't wait to go on my first road trip. Exc I worked with Inelda Badillo today and she was wonderful! She found the exact vehicle I was looking for! Can't wait to go on my first road trip. Excited!!!! More

Zack Deegan is AWESOME! Our wonderful experience revolves around Zack Deegan. He helped us so much with my car and by explaining all the safety features that we came back tw Our wonderful experience revolves around Zack Deegan. He helped us so much with my car and by explaining all the safety features that we came back two days later and bought one for my daughter. More

Zac Deegan was a huge help I used Zac Deegan as my cars salesman, he was excellent help! I recommend hi to anyone looking for a new Subaru purchase, he was very patient with me. I used Zac Deegan as my cars salesman, he was excellent help! I recommend hi to anyone looking for a new Subaru purchase, he was very patient with me. Great customer service! More

Zac Deegan is a great help er. He is very knowledgable and a pleasure to work with. My family and I appreciate all the work he puts in to his job. er. He is very knowledgable and a pleasure to work with. My family and I appreciate all the work he puts in to his job. More

Amazing customer service Was very nervous when shopping for a new car. I dealt with Zachary Deegan and he made it such an enjoyable experience. He was extremely helpful and kn Was very nervous when shopping for a new car. I dealt with Zachary Deegan and he made it such an enjoyable experience. He was extremely helpful and knowledgable, and helped me find the perfect vehicle for me. Thank you so much!! More

Zachary Deegan is the way to go! Zach was super helpful and respectful. When we approached the dealership he was very friendly. He asked about our needs and addressed all of our quest Zach was super helpful and respectful. When we approached the dealership he was very friendly. He asked about our needs and addressed all of our questions without hesitating. I appreciated his honesty and I really felt like he gave us the best deal possible! More

Zack is the best! Me and my wife have driven suburu's our entire young adult lives. We are trying to have a baby and decided we wanted to trade our small brz coup for a Me and my wife have driven suburu's our entire young adult lives. We are trying to have a baby and decided we wanted to trade our small brz coup for a WRX STI so we have space. I called the San Antonio suburu and was really amazed with there lack of knowledge reguarding there inventory which was false advertised online. I then called Austin suburu and decided quickly I had no desire to support there dealership if there sales were unwilling to answer any of my questions over the phone. I called this Georgetown location. And while I can say not everyone's experience will be the same as ours I can tell you what to expect based on what we experienced. We got ahold of Zack in a call who stayed on the line a while answering all of my questions ( I had many !!!) Never losing patience and keeping a super positive, upbeat and professional attitude. I never felt like I was a nuisance or holding him up. We didnt plan on going in for a while since ita a long drive but that call really made us want to check it out. He cracked jokes and immediately cleared the air by not using any pushy or intimidating tactics and being honest. At the end of the day he really wanted to sell a car that night but I wasn't buying unless it was a steal ! him and his management really made it happen by giving me an absolute phenomenal deal I couldn't refuse beating the price offered at Austin suburu for the same car almost 3 thousand dollars less. But the best part is the entire time we were there everyone we met was so cool ! The finance guy is freaking hilarious he will offer you a warranty. If you finance through chase suburu it will literally be the most insane deal you have ever seen and I highly suggest getting it since it is literally free since it comes out of your Intrest rate. This is where the tone usually shifts because you already bought the car. But not at this dealer ship ! The next day we realized we forgot an after market part we wanted back that was on our trade In. THE MANAGER OF THIS PLACE literally got tools went out in his dress clothes and removed the part for us smiling and conversating the whole time . He even thanked me for my service while he was elbows deep In my vehicle never acting the least bit bothered by having to do this for us.( which he absolutely didnt have to do since our deal was already done and I had no rights to this part) If that's not customer service I don't know what is . I have had several questions since purchasing reguarding insurance and inspection. Zack has answered my calls on first ring all 6 times I have bothered him and answered my questions keeping the exact same attitude he had after we purchased as he did before we purchased. This is a really good place to buy a car man not just because suburu makes the best cars but honestly because there willingness to go above and beyond for a customer made me want to support them as a business. Big shout out to zack ! Shout out to finance guy ( so cool) and thank you so much to Doug for what you did getting that part out of our old car. These are some really good guys and they will really work with you to get you in the car you want. And you can have peace of mind they will make things right with there customers. Zack also has a 15 month old baby yall go support him!!!!° More

Might not buy a Subaru now. I've heard great things about Subaru and have wanted to buy one for a long time, but today's experience has made me rethink everything! Upon walking I've heard great things about Subaru and have wanted to buy one for a long time, but today's experience has made me rethink everything! Upon walking in, the sales rep we spoke to made us feel like we were inconveniencing her immediately. She asked for our license and proof of insurance before we really even talked about the cars much. This made us feel like we were being rushed into a test drive instead of being made to feel like a valued customer. She then made us sign a car loaner agreement even though we were just wanting to test drive. I've never had to do this step, so I asked if it was the right form... she told us that we had to in order to be covered in case we got into an accident and if the sales people don't make you sign it, then they didn't do their job properly! We had our 10 month old with us, which isn't normal I'll admit, but we were interested in fitting the car seat in the car for the test drive. The Sales Rep asked us if our car seat was clean before we could do so... very disrespectful and rude! We stuck it out for a little bit longer and, after seeing the car, I asked a question about the radios and wanting to hear the differences. This was met with "well I was trying to do that before we came out here." After that, I thanked her for her time and we walked out. I was pretty set on purchasing a Subaru today, but this Sales Rep totally drove us away! I'm really hopeful that this experience is not a fitting example of Subaru as a whole, so tomorrow we are going to try a different location. Hopefully Subaru Austin will live up to Subaru's reputation... More

Making car buying painless As we all know buying a car can be an experience good or bad depends on how well they understand your needs and try to address them. Making it as pain As we all know buying a car can be an experience good or bad depends on how well they understand your needs and try to address them. Making it as painless as possible. That is what we were able to do this past weekend, We told them what we wanted and they showed us, we bought it and are extremely Happy! The salesman was a joy to work with and made us feel good when answering questions we had. More