Subaru of Georgetown
Georgetown, TX
Filter Reviews by Keyword
By Type
Showing 438 reviews
Excellent service. In and out quickly. Love the videos of the walk thru. Thanks to Mike Vowels and the service team for a great experience! In and out quickly. Love the videos of the walk thru. Thanks to Mike Vowels and the service team for a great experience! More
George Pelonis & the whole service crew are the best! ! They did a thorough job, test drove my vehicle before & after service to assure total road safety, applied all warranty & discounts that applied, we ! They did a thorough job, test drove my vehicle before & after service to assure total road safety, applied all warranty & discounts that applied, were quick & informative. I enjoyed the complimentary specialty coffees/teas made by their personal barista. They make you feel comfortable & valued at this dealership, which surpasses a great deal of their competitors or other Subaru dealerships. I look forward to continuing my service needs at this dealership primarily. God bless you all! More
This is the first time I went to your dealer and I love the way your service , take care customer very good even I contacted online sine 07/15/2025 Santiago Velandia is number one always contacted me and l the way your service , take care customer very good even I contacted online sine 07/15/2025 Santiago Velandia is number one always contacted me and let me know about the good deal offer for customer and what kind of car I looking for until 11/2025 I went to your dealer with my sisters without appointment , your team Alberto Campos and Santiago Velandia take good care of us , let us know all about the options of the cars and what car we need so me and my sisters decided to buy 2 Subaru Outback at your dealer and don’t want to waste time to shop around. We like your dealer and talk to my friends and family to tell them come to yours. Great customer service and I believe everyone comes to your dealer are very happy the same way like my family 👍👍👍👍👍Great job More
We had our first free oil change. We had an appointment and they had us in and out in 45 minutes. We were provided with a video by the technician as he checked everything under the c We had an appointment and they had us in and out in 45 minutes. We were provided with a video by the technician as he checked everything under the car. It was a very cold morning, and we enjoyed complimentary hot chocolate and cookies from the coffee bar. Erfan, our sales rep, came by and visited with us. DeeAnna, our Service Rep, brought the keys to yus and went over the paperwork of what was done, and let us know when the next oil change and checkup should be before walking us to the door. Everyone was super friendly and helpful, and we left feeling like our business was appreciated. More
There is one major reason why we continue to buy Subarus. It’s not the incredible safety rating or the awesome interior of our Ascent Touring. It’s not the AWD capability that adds peace of mind. The reaso It’s not the incredible safety rating or the awesome interior of our Ascent Touring. It’s not the AWD capability that adds peace of mind. The reason I return is the amazing service we receive from this service department. George has worked with me a couple times now and he is the reason I recommend Subarus (and G/town Subaru) to friends. Professional, straightforward and honest service that is timely and priced well. Anything that can be covered under warranty is, and it’s done without haggling or shenanigans. I trust my family’s vehicle with these folks and it helps to know that I’ve got them in my corner when I am away for work. What more can you ask for?! More
I've always enjoyed quality, courteous service at Subaru of Georgetown. Their staff is friendly and informative, and the service videos are a great addition to the verbal service breakdowns. They also have of Georgetown. Their staff is friendly and informative, and the service videos are a great addition to the verbal service breakdowns. They also have a free coffee bar which is a godsend for early appointments and/or emergencies that leave you frazzled. Recently towed my car in for service and had a great experience, my issue was found and corrected same day without an appointment. More
I want to compliment the excellent, truly excellent service that I received today from Lauren Chapman of Georgetown Subaru. She is very knowledgeable, listening well and is very efficient. Because of h service that I received today from Lauren Chapman of Georgetown Subaru. She is very knowledgeable, listening well and is very efficient. Because of her, I can highly recommend Subaru of Georgetown. My sister-in-law, niece and I have recently purchased vehicles from Subaru of Georgetown and are totally satisfied with our experiences there. Lauren was the salesperson for us and we followed her over when she transferred to the service department. She is an asset to Subaru of Georgetown and we all have complete confidence in her. Lauren provides personalized service and threats you so extremely well. We have always been treated exceptionally well by her. As I said, I can and have strongly recommended Subaru of Georgetown to others. Dr. John W. Ray More
Had a problem with heating in my Forester. Lauren in Service Dept confirmed this issue was related to a recall known issue with specific part. This made the repair a warranty issue. Als Lauren in Service Dept confirmed this issue was related to a recall known issue with specific part. This made the repair a warranty issue. Also the video inspection revealed a serious issue with torn rubber bushings. Due to the type warranty I was offered on purchase of my vehicle the repair was done for the $100 deductible. The service department pointed out the fuel system needed attention so was pleased that once the needs were diagnosed the repairs were done quickly. Glad to recommend this dealership. More
Joseph Martinez is my Service Advisor. We purchased our CrossTrak & our Legacy at Austin Subaru. However, since the Hardman Family purchased the Georgetown Subaru we began using this loca We purchased our CrossTrak & our Legacy at Austin Subaru. However, since the Hardman Family purchased the Georgetown Subaru we began using this location for our service since we live in Pflugerville and Joseph transferred to Georgetown. We have always received exceptional service and follow up on our services from our locally owned Subaru dealerships in Austin and Georgetown! The Georgetown locations makes it much more convenient. 5 + Stars 🌟 🌟🌟🌟🌟✨✨✨✨✨ for the most recent service on my Legacy! Oh by the way WE LOVE ❤️ THE NEW BARISTA BAR!!!! Everyone there knows us and have a friendly smile and a Sincere Greeting for us. GREAT PEOPLE! More


