
Subaru of Georgetown
Georgetown, TX
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We received very friendly, knowledgeable, courteous service. Irfan was an excellent representative for Subaru. He explained things well, and was not at all pushy. They really worked with us on the p service. Irfan was an excellent representative for Subaru. He explained things well, and was not at all pushy. They really worked with us on the price which we appreciated. More
I have purchased 2 vehicles at this dealership and have used this service department over the years even though it's not the closest to my home. If I have a question or concern they have called me back pro used this service department over the years even though it's not the closest to my home. If I have a question or concern they have called me back promptly. And after each service I appreciate the complementary car wash. More
Picked up my 2nd Subaru Forester Touring yesterday and couldn’t be happier. As an experienced car buyer I will tell you my salesman Jason was never pushy and went above and beyond making sure I got exact couldn’t be happier. As an experienced car buyer I will tell you my salesman Jason was never pushy and went above and beyond making sure I got exactly what I wanted with no compromises. Highly recommend you ask for Jason Clark. Final paperwork with Dean was personable and professional. He was efficient and made writing the check a breeze. More
Ever since buying my Forester Sport from Subaru of Georgetown, the service department has been excellent on every visit! I have no reason to go anywhere else for service. Georgetown, the service department has been excellent on every visit! I have no reason to go anywhere else for service. More
Our entire buying experience was great! Joey Lafave and Dean Royal were excellent sources of information with a no pressure approach. We have been loyal Subaru customers who recently moved Joey Lafave and Dean Royal were excellent sources of information with a no pressure approach. We have been loyal Subaru customers who recently moved to the area. We appreciate the customer service and support, which will make us customers for life. Thank you for a wonderful experience all around. More
Bought a used Honda CR-V with a friend. First time buying a used car. He doesn't have a great credit score and they basically said we had to buy an interior and exterior vehicle protection First time buying a used car. He doesn't have a great credit score and they basically said we had to buy an interior and exterior vehicle protection warranty for $1,000 or the financing wouldn't work. We had already agreed on the price and I tried to decline this but Danny said they already included it in the loan deal they worked out and wouldn't go back to the lender to have it removed. I really needed the car and had already been in the dealership for about 6 hours at this point so I signed the contract and left with the car. Now that I'm reading the documents in more detail, what they told me was a "vehicle protection warranty" is actually a "vehicle sealant package" that I supposedly purchased (with an associated warranty) which I'm 99% sure they didn't install. Also, there is a line in the contract that says "PURCHAE OF THE SEALANT IS NOT REQUIRED IN ORDER TO PURCHASE, LEASE OR OBTAIN FINANCING FOR THE VEHICLE." I was also pressured into buying a Battery Protection Plan and GAP insurance and was told by Danny that all of these add-ons were necessary for financing, and now that I have had a chance to read all of the docs, I realize this was a lie. Yes, I should have reviewed all of the docs before signing but I had been in the dealership for six hours and trusted what had been said to me by Danny and Sivia. I wish I could leave a better review for Sivia - I felt that he was very kind and not pushy - but he did mis-represent the "Vehicle Sealant Package" as a warranty for all interior damage. As a likely Subaru and Honda buyer in the future, I will likely be taking my business to dealerships not owned by CAG unless someone with Subaru of Georgetown can make this right. More