Subaru of Georgetown

Just brought my car in for service and while I was waiting, I had a latte at the coffee bar. The Barnstable was very pleasant and she made my wait bearable. Latte was great also. waiting, I had a latte at the coffee bar. The Barnstable was very pleasant and she made my wait bearable. Latte was great also. More

Going to a car dealer is at the bottom of my list of things to enjoy, but my experience with Georgetown Subaru and Joey Lafave was really great! Joey went out of his way to get me the best deal and sta things to enjoy, but my experience with Georgetown Subaru and Joey Lafave was really great! Joey went out of his way to get me the best deal and stayed in touch with me...never pressuring ... to give me the latest rates he could give me. He was patient with my questions and my mind changing! What a nice treat for them to have a coffee/tea bar that you can partake of as you make car decisions! The icing on the cake!! More

The service was excellent, completed with in the time that I was told. The only problem I had is when I retrived the mail from home the was a recall letter that requires me to return to the dealer for a that I was told. The only problem I had is when I retrived the mail from home the was a recall letter that requires me to return to the dealer for a service repair that should have been flagged on the service advisor screen when I checked in. Now I need to make another appointment to have the repairs performed. Not happy. More

Absolutely the best car buying experience ever! Working with Jade was such a positive experience. She listened to my questions and was very responsive. She and Dan walked me through the whole proce Working with Jade was such a positive experience. She listened to my questions and was very responsive. She and Dan walked me through the whole process and acted to meet my needs rather than pushing to sell all the bells and whistles. More

I took my car in for inspection, the first one since I bought it. I went at the right time on the wrong day, but they still allowed me to be seen. I love the new changes, coffee bar and video inspections. bought it. I went at the right time on the wrong day, but they still allowed me to be seen. I love the new changes, coffee bar and video inspections. More

Our sales agent was awesome! ! And made ot very smooth for us including clean8ng out the old vehicle. ! And made ot very smooth for us including clean8ng out the old vehicle. More

The man in finance, Mike tried to make me sign all the paperwork in a rush before I could look over everything. Luckily for me I had family who helped me sign my contract. Now that I have my car I’m havin paperwork in a rush before I could look over everything. Luckily for me I had family who helped me sign my contract. Now that I have my car I’m having issues with my loan. Even though I drove off the lot with all of my papers and documents signed the dealership never actually secured my loan properly. After that issue was resolved it has been hard for me to contact the dealership for anything else concerning my car. I’m still driving around with a soon to be expired license tag and I haven’t heard a word from anyone and no one is calling me back. I had the same issue when it came down to gathering information on my first payment. It just feels like now that they got their deal from me they could care less about me as a customer. More

Instant service on arriving for appointment. Super new waiting lounge. I like the email with video explanation of service along with service technician’s report. Super new waiting lounge. I like the email with video explanation of service along with service technician’s report. More

The staff at this dealership are friendly and knowledgeable with their primary focus of providing excellent customer service. Joey guided us through the process of finding the model and accessori knowledgeable with their primary focus of providing excellent customer service. Joey guided us through the process of finding the model and accessories we selected without the typical sales pressure of other dealerships. Dean patiently completed the mounds of paperwork required to complete the sale. Both gentlemen worked with us to ensure the best price and expedited delivery of the car. Their patience, availability to answer questions and attention to detail are much appreciated. Thank you! More