
Subaru of Georgetown
Georgetown, TX
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Stacy helped us pick out our car. She was exceptional in helping us through the step by step process. I especially liked the way she showed us the features and was patient in helping She was exceptional in helping us through the step by step process. I especially liked the way she showed us the features and was patient in helping us pair our phones and instruct us on all the features. She also followed up the next couple days o check on us. Great job. Thanks, Tim and Paula. More
Absolutely love this dealership! Friendly,clean,through and knowledgeable. They listen an communication is fantastic. If I could give them higher than 5 stars I would .From the inta Friendly,clean,through and knowledgeable. They listen an communication is fantastic. If I could give them higher than 5 stars I would .From the intake people to the service people! More
Jim and Joey were both very helpful and made the trade in of my old vehicle and the purchase of the new Crosstrek quick and efficient. Danny the finance manager was also easy to deal with and helpful. of my old vehicle and the purchase of the new Crosstrek quick and efficient. Danny the finance manager was also easy to deal with and helpful. More
The ownership has changed back in 2024, so if you have purchased a car before then, you will get absolutely no help from the team. I purchased my new Subaru Forester back in 2019 and had questions about m purchased a car before then, you will get absolutely no help from the team. I purchased my new Subaru Forester back in 2019 and had questions about my warranty. They said since ownership had changed, they couldn't access any information from May of 2024. How is that possible? I went to a different Subaru dealership in a different city months later and they were able to pull up my information. Horrible customer service and stayed on the phone for months and always got the run around. No voicemail services. Finance department team put no effort into looking into it and just pushed me off to a Volvo Dealership? No direct phone numbers. Bought a new Subaru in 2025 and I definitely did NOT buy it from them. More
I started the search for my new Subaru online. Subaru of Georgetown was the only dealership to respond in a timely manner, so I started the process with them. Jason was the salesperson who assis Subaru of Georgetown was the only dealership to respond in a timely manner, so I started the process with them. Jason was the salesperson who assisted me and he made the process SO easy!!! I had other dealerships contact me later, but the service and price that Subaru of Georgetown offered was the perfect fit. Since my purchase, Jason and Danny (Danny handled my financing), have been available to answer questions I've had in regard to my vehicle. I couldn't have asked for a better buyiing experience and I absolutely LOVE my new Subie! More
Had a good experience purchasing our 2025 Ascent. Salesperson Emile was very nice and not at all the pressuring type that many salespeople are on car lots. Business Manager was good too. He did th Salesperson Emile was very nice and not at all the pressuring type that many salespeople are on car lots. Business Manager was good too. He did the typical conversation about extended warranty and service contract. But again, not really a pressure type guy. This is our first Subaru so I'm crossing my fingers the positive experiences extend to the Service people as well. More
Knew I wanted a new car so picked Suburu of Georgtown as it is at a close location to where I live. From the moment we walked in the door until I bought a car, their help was awesome! The salesman paid att it is at a close location to where I live. From the moment we walked in the door until I bought a car, their help was awesome! The salesman paid attention to my requirements and was able to find several cars for me to test drive. In rhe end he found me the besr car right down to the perfect color. Everything was explained well and am very happy with my choice. Great service from sales and finance. More
Under new ownership, bought my Subaru at GT Subaru and service was just average of not below. Mechanic wise was great but actual service advisor not so much. Now “new and improved” service has indeed impr service was just average of not below. Mechanic wise was great but actual service advisor not so much. Now “new and improved” service has indeed improved. I see a couple of advisors still there that jerked me around previously but worked with George this time. Setup an appointment at 8 and was told would be 2 hours. After nearly 3 hours he honestly told me that they took another car in front of mine for various reasons. That’s fine but when you expectations with the customers, that’s what they need to know. I did state I would not be waiting in the lobby but ended up coming back to wait anyway. I did check in and say I was back after a short time of being gone. Regardless, George was honest about it and did a great job. I will continue to bring my vehicle back to George at GT Subaru for service More