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Town Subaru - Service Center
Englewood, NJ
74 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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74 Reviews of Town Subaru - Service Center
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February 24, 2024
Since purchasing my vehicle in 2017, this dealership has provided me with excellent service. They’re, polite, considerate, efficient. I’ve dealt with many customer service reps here, and they have a provided me with excellent service. They’re, polite, considerate, efficient. I’ve dealt with many customer service reps here, and they have all been good including Mr Ramber. Great place to buy a new car, and to maintain it. More
by Geo
Employees Worked With
Joelle Rivera (who is no longer with this company) was an outstanding customer service rep with whom i had the most dealings. Wish her well wherever she goes she’ll be successful, Peter Poccia, Woody McFadden
February 20, 2024
Amazing service, did tons of diagnostics to help solve a problem. Pricing was fair and the folks in service were clear about everything I needed. problem. Pricing was fair and the folks in service were clear about everything I needed. More
by sandlot_fiat.0m
Employees Worked With
Rambler and Joe
February 15, 2024
Great service. Professional knowledgeable and friendly. My car was towed to the dealership overnight and Samantha took care of it immediately in the morning. Professional knowledgeable and friendly. My car was towed to the dealership overnight and Samantha took care of it immediately in the morning. More
by gilbenzeev
Employees Worked With
Samantha , Woody McFadden
February 09, 2024
Yesterday, 2/8/24, we had our next to last free maintenance appt. Joesph was our service person and he was terrific. Keep us informed and got us in and out as quickly as he promised. Thank you Jos maintenance appt. Joesph was our service person and he was terrific. Keep us informed and got us in and out as quickly as he promised. Thank you Joseph and look forward to seeing you on our next appt in August. John and Lorette More
by johnscaturro51
Employees Worked With
Woody McFadden
February 07, 2024
Courteous and professional. Samantha was attentive to my concerns and addressed my questions, and followed up to resolve issue to my satisfaction. Samantha was attentive to my concerns and addressed my questions, and followed up to resolve issue to my satisfaction. More
by ramibu
Employees Worked With
Samantha Mulland
February 01, 2024
Appointment kept on time, waiting area very comfortable free coffee and refreshments, service manager kept me informed of maintenance progress. Never had a problem , pleasant experience. free coffee and refreshments, service manager kept me informed of maintenance progress. Never had a problem , pleasant experience. More
by rod324
Employees Worked With
Samantha Muller, Rolf Hansen
January 31, 2024
Samantha from the service team was very helpful and professional in dealing with customers even they are new in the dealership.My car was 5 years no issues until an engine light popped up and disables professional in dealing with customers even they are new in the dealership.My car was 5 years no issues until an engine light popped up and disables a lot of features.Samantha took my car in let the tech do the troubleshooting and recommended needed maintenance, explained everything that needs to be done and what was the timeline. She made sure that the car will come out safer better and fixed. With the amount of work to be done she waited until my car was fixed which was already late but she was there to support the customer. The charges she presented were fair and true to the work done. Overall the experience was amazing and excellent.with the service team of Samantha. Thank you for a great service..Jon Avila More
by bong.avila
Employees Worked With
Samantha Muller
January 20, 2024
36000 mile service was done in a timely manner. One exception, I specifically asked that the rubber gasket along the front windshield be checked as it had pulled out and it was never addressed. T One exception, I specifically asked that the rubber gasket along the front windshield be checked as it had pulled out and it was never addressed. This will necessitate a return visit. More
by Suzanne
Employees Worked With
Woody McFadden
January 17, 2024
Very organized and professional. My technician is amazing: he knows what he is doing! The dealership is always clean and updated. Everyone is friendly. I am very satisfied. My technician is amazing: he knows what he is doing! The dealership is always clean and updated. Everyone is friendly. I am very satisfied. More
by zuumklip
Employees Worked With
Woody McFadden
