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Town Subaru - Service Center
Englewood, NJ
74 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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74 Reviews of Town Subaru - Service Center
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June 23, 2024
Thank you so much ! ~~~Joe~~~! Joe really helped me out. Joe was able to replace my transmission valve body free of charge under warranty on a nearly 11 year old vehicle. ~~~Joe~~~! Joe really helped me out. Joe was able to replace my transmission valve body free of charge under warranty on a nearly 11 year old vehicle. For those that don't know. CVT warranty was extended to 10 years. after 10 it requires approval. however because of joe's specific insight that he was able to help get the cost covered under special warranty coverage. I don't think that was common knowledge, but he was able to work his magic. Subaru of America may have have came to same conclusion or partial good will coverage but Joe was able to come up with the conclusion right away without a long drawn out process to get approval + he was able to get it completely covered under warranty. More
by bg
Employees Worked With
joe,samantha
June 11, 2024
Staff very knowledgeable, courteous, understanding, pleasant, , excellent customer service knowledment, waiting time was great, I will definitely in the future visit again pleasant, , excellent customer service knowledment, waiting time was great, I will definitely in the future visit again More
by Liz9115b2
Employees Worked With
David McCall, Alberto Reyes
June 01, 2024
This review is specific to the service department. Why I can’t be given a price for an oil change when anywhere else it’s provided is beyond me. Next is how long this whole ordeal took, my entire day Why I can’t be given a price for an oil change when anywhere else it’s provided is beyond me. Next is how long this whole ordeal took, my entire day 11am -4pm (with appointment!). To then be given a bill of over $100! There are local GOOD, HONEST spots that charge half. Can definitely say I won’t be returning and will think hard about my patronage. More
by Rbanecpn
Employees Worked With
Unknown
March 30, 2024
Very good service like always 👍👍 very satisfied with all the service and staff . I thanks everyone for the great work. all the service and staff . I thanks everyone for the great work. More
by Nathanael
Employees Worked With
David McCall, John Lopes, Rolf Hansen, Larry McGlone, Peter Poccia, Alberto Reyes, Christopher Bradish, Kathy Vindigni, Woody McFadden
