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Town Subaru - Service Center

Englewood, NJ

4.6
79 Reviews

79 Reviews of Town Subaru - Service Center

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April 07, 2025

Kent was very helpful, courteous and professional. Everything went smoothly. Also my salesperson Greg always is there to help me. More

by Diane Zilz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody McFadden
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Apr 07, 2025 -

Subaru of Englewood responded

Diane, we're delighted to hear that Kent and Greg provided you with such a smooth experience at Subaru of Englewood. Thank you for your kind words!

March 15, 2025

1. Push for probably unnecessary service 2. Overcharged for wheel alignment, cost almost $200 while elsewhere usually costs around $100-$150 3. Long wait, inefficient service , waited more than 3 hours t More

by Yee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t want to hurt anyone
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March 06, 2025

This is my third Subaru from Subaru of Englewood. The reason is obvious! I can’t say enough about this dealership. Their service is unparalleled. The employees go over and above to make sure you are More

by Mcouri724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Woody McFadden
Report | Print
Mar 06, 2025 -

Subaru of Englewood responded

Thank you for your continued loyalty to Subaru of Englewood! We're delighted to hear that our team's dedication and service have earned your trust. We look forward to assisting with your next Subaru purchase in the future!

March 03, 2025

Regular maintenance appointment for a leased vehicle of same brand. Underwhelming - car wash provided by the dealership left dirty windows and other dirty spots all over the exterior. No interior cleaning More

by Loi268
Recommend Dealer
Yes
Employees Worked With
Woody McFadden
Report | Print
February 26, 2025

Samantha Fuller is such a pleasant person and always ready to help and assist where ever needed. I went in for an oil change and the regular maintenance. She listen to me attentively for the concerns I More

by Yee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Fuller
Report | Print
Feb 26, 2025 -

Subaru of Englewood responded

Thank you for sharing your experience with us at Subaru of Englewood! We're delighted to hear that Samantha provided attentive and excellent service during your visit. We appreciate the recommendation, and we're here if you need anything else in the future!

February 02, 2025

Solid service, communicated via text, phone, and email. Distinguished between necessary and recommended repairs. Work completed on time. More

by Jon Shammash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Muller
Report | Print
Feb 03, 2025 -

Subaru of Englewood responded

Jon, we're glad to hear you appreciated the communication and timely service at Subaru of Englewood. Thanks for sharing your experience with us!

November 20, 2024

Excellent attention and timely response Also ride to home and back. Over all very good More

by Samgdanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody McFadden
Report | Print
Nov 20, 2024 -

Subaru of Englewood responded

Thank you for reviewing Subaru of Englewood! It was so kind of you to share your experience.

October 24, 2024

Brianna was kind, professional and she thoroughly explained all of the service options from my visit today. More

by MikeNora91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Deason --excellent
Report | Print
Oct 24, 2024 -

Subaru of Englewood responded

We're glad to hear Brianna provided you with a clear and professional service experience at Subaru of Englewood. Thank you for sharing your feedback!

October 24, 2024

Top notch service. I loved the video capturing what the did and speaking showing what they saw during the inspection process. More

by jkaydurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody McFadden
Report | Print
Oct 24, 2024 -

Subaru of Englewood responded

We're delighted to hear you appreciated the video inspection process at Subaru of Englewood! Thanks for sharing your experience with us.

August 31, 2024

Samantha solves all your problems! She’s a true professional She is a asset to this dealership More

by Mirhoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Sep 03, 2024 -

Subaru of Englewood responded

We are grateful for your positive feedback about Subaru of Englewood. Samantha will appreciate your kind words. Thanks so much, Mirhoney!

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