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Town Subaru - Service Center
Englewood, NJ
74 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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74 Reviews of Town Subaru - Service Center
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June 05, 2025
They responded immediately even though I showed up without a reservation. The staff at the store were very friendly and the video explanations were very helpful. without a reservation. The staff at the store were very friendly and the video explanations were very helpful. More
by hirochan3289
Employees Worked With
Kent Arias Mont
May 16, 2025
Hector from the service depat. is absolutely fantastic. Communicated every detail and sent me a video and has the car ready asap. MY next car will be a subaru because of the serv is absolutely fantastic. Communicated every detail and sent me a video and has the car ready asap. MY next car will be a subaru because of the service dept. More
by asaverino
Employees Worked With
Hector from the service dept.
April 28, 2025
They put in the extra effort. ....110% percent. They took extra time to make sure they fixed the problem completely versus just the quick fix many other dalers and service centers ....110% percent. They took extra time to make sure they fixed the problem completely versus just the quick fix many other dalers and service centers provide. More
by Consumer advocate
Employees Worked With
Samantha and Hector, Woody McFadden
April 14, 2025
I took my 08 Subaru for service at Subaru of Englewood I am very pleased with the complete service and I would highly recommend anyone who owns a Subaru to have it service there am very pleased with the complete service and I would highly recommend anyone who owns a Subaru to have it service there More
by Psymmion329
Employees Worked With
Kent Montero is my service Advisor , Woody McFadden
March 15, 2025
1. Push for probably unnecessary service 2. Overcharged for wheel alignment, cost almost $200 while elsewhere usually costs around $100-$150 3. Long wait, inefficient service , waited more than 3 hours t for wheel alignment, cost almost $200 while elsewhere usually costs around $100-$150 3. Long wait, inefficient service , waited more than 3 hours to get done. More
by Yee
Employees Worked With
Don’t want to hurt anyone
March 06, 2025
This is my third Subaru from Subaru of Englewood. The reason is obvious! I can’t say enough about this dealership. Their service is unparalleled. The employees go over and above to make sure you are The reason is obvious! I can’t say enough about this dealership. Their service is unparalleled. The employees go over and above to make sure you are completely satisfied. I will eventually get another car from them. More
by Mcouri724
Employees Worked With
Alex, Woody McFadden
March 03, 2025
Regular maintenance appointment for a leased vehicle of same brand. Underwhelming - car wash provided by the dealership left dirty windows and other dirty spots all over the exterior. No interior cleaning same brand. Underwhelming - car wash provided by the dealership left dirty windows and other dirty spots all over the exterior. No interior cleaning. Underwhelming - not an experience on par with the company's stature. More
by Loi268
Employees Worked With
Woody McFadden
February 26, 2025
Samantha Fuller is such a pleasant person and always ready to help and assist where ever needed. I went in for an oil change and the regular maintenance. She listen to me attentively for the concerns I ready to help and assist where ever needed. I went in for an oil change and the regular maintenance. She listen to me attentively for the concerns I had, she made sure they were well taken care of. She also addressed all the areas I was not happy with the last visit. She reached out to check to see if I needed additional help and asked me to call or reach out to her if I had any questions or concerns. I would totally recommend anyone to ask for Samantha when visiting Subaru Dealer for any reason. She made sure the customer left happily after service. Thank you for your excellent service. More
by Yee
Employees Worked With
Samantha Fuller
