Subaru of Dayton

Dean Erbes-Best customer service, all of the staff is great! Subaru of Dayton in my opinion has one of the best service departments for a dealership in the Dayton area. Dean, Service Manager- Steve, and the all Subaru of Dayton in my opinion has one of the best service departments for a dealership in the Dayton area. Dean, Service Manager- Steve, and the all the staff are patient, understanding, detailed and price is always comprehensive. I have a 2006 with over 231651 miles, and she not glitch free, This service department has taken good care of my car and all of my needs(fears) to make sure my vehicle keeps running. They are polite, respectful, considerate in manner. Over the years I have had from a simple oil change to some major work done, it as always been fast(as possible), explained, thorough. not a lot of paperwork. They know my car and I like that they inspect for unforeseen problems that come with a older car with a lot of mileage, and are quick to let me know, which is most appreciated, Because, I LOVE MY SUBARU! I would and have recommended them to my friends and family. Thank you all for your hard work, outstanding service and kindness be seeing you all soon. Steve,Dean, Lauren, Melissa,Brandon, Malcolm, Larry, parts dept,receptionist dept and the guys in the shop, Keep up the good work ,THANKS! More

Out Standing Service Was in for a 40 thousand mile service on my Subaru Outback. Everything was explained very well by Dean Erbes as well as estimated time to completion. Was in for a 40 thousand mile service on my Subaru Outback. Everything was explained very well by Dean Erbes as well as estimated time to completion. He even arranged a shuttle for my wife and I for breakfast. More

Oil Change and more Came in (first time this location/state) for a routine oil change. Was informed that oil was a quart low which is beyond Subaru standards for normal Came in (first time this location/state) for a routine oil change. Was informed that oil was a quart low which is beyond Subaru standards for normal oil usage - no sign of leaks. Was placed on a monitoring program for Subaru to track. Oil change was compensated and manager thoroughly explained the situation. We'll see what happens in 3K miles. More

Great first service, courteous and thorough oil change tire. Courteous. Oil change, tire rotation and inspection in about an hour. No Charge for my 2018 Crosstrek. Did not mind that I was about 20 minutes early Courteous. Oil change, tire rotation and inspection in about an hour. No Charge for my 2018 Crosstrek. Did not mind that I was about 20 minutes early took me right in. More

Rip off After 20 minutes and 5 phone calls finally talk to somebody had found out that the service did not comply with the Subaru 30000 mile service and they After 20 minutes and 5 phone calls finally talk to somebody had found out that the service did not comply with the Subaru 30000 mile service and they were charging way too much for it called other dealer $60 cheaper and provided a more and better service More

First Service Better then most dealers I’ve used. The purchase and now first service were very good. The repairs I want checked malfunctioned next day again . I ho Better then most dealers I’ve used. The purchase and now first service were very good. The repairs I want checked malfunctioned next day again . I hope second try is better. Employees were very pleasant More

Easiest Experience - Great Price After searching in the Cincinnati area for a used White Subaru Outback Limited, the internet lead me to Subaru of Dayton. It's only an hour away, so After searching in the Cincinnati area for a used White Subaru Outback Limited, the internet lead me to Subaru of Dayton. It's only an hour away, so not a big deal. I inquired on the price on a Monday and bought it on Tuesday. Adam was able to beat the best price on a comparable vehicle with minimal back-and-forth...actually NO back-and-forth. We had a written offer and he beat it. My new Outback is in impeccable condition and drives like a dream. Ask for Adam...tell him Michelle sent you! More

Will Not Send Tax Check I live in Indiana and the Dayton dealership is the closest Subaru dealer to me. I am trying to buy the car but they will not complete their responsibi I live in Indiana and the Dayton dealership is the closest Subaru dealer to me. I am trying to buy the car but they will not complete their responsibility to complete the sale as of 5/30/18. I took possession of the car on 4-20-18. I paid a considerable sum down and burrowed the rest as they were offering 0% to qualified buyers. I was instructed that the dealer had to collect the Indiana sales tax which was tacked on to the amount I was burrowing on the car. When the paperwork was processed, I would receive a copy of the Ohio title and a check for the Indiana sales tax they had collected. I know this sounds really weird but that is what I was told they were required to do. When I received the copy of the Ohio title to take to the Indiana BMV, there was no check.That was over 2 weeks ago. I called them and was promised they would send me the check right away. I waited another week but no check arrived. I called them again and explained that I want that money to get my plates, They again said they would send a check via overnite mail but again no check has arrived. I don't know what is wrong with these people but there really is something bad wrong. Stay away from this dealer. I am taking the car back this weekend to try to find out why they have not sent the check. I am to the point I do not want the car anymore. More

Good Experience Went here for oil change and tire rotation.I purchased the new vehicle here in January 2015. I have had mostly good experiences with service here. The Went here for oil change and tire rotation.I purchased the new vehicle here in January 2015. I have had mostly good experiences with service here. The last time I went to have an oil change and tire rotation they did not rotate the tires. I caught it before I left the dealership. They rotated the tires and gave me a $25 gift card for the next time. This time they changed the oil and rotated the tires but they showed me that all four tires are wearing on the inside. They said the car needed an alignment and new tires. They gave me a print out of the cost for replacement tires and the alignment but did not put any pressure on me to have it done there. When I checked out from this appointment I was told that they would not charge me for the tire rotation since the tires were in such bad shape. Overall I am pleased with the service I have received there. More

Best customer experience ever. Very pet friendly. Danny( our pit mix) always gets biscuits and toys.The repairs are done right the first time. We have never had to come back for sam Very pet friendly. Danny( our pit mix) always gets biscuits and toys.The repairs are done right the first time. We have never had to come back for same problem. Service people know their stuff. All staff at Dayton Subaru are friendly and helpful. Love our Subaru!! Brad is Danny's best buddy at our Subaru dealer. More