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Subaru of Columbia - Service Center

Columbia, MO

4.8
402 Reviews

402 Reviews of Subaru of Columbia - Service Center

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February 22, 2025

Great experience and that the part was still cover under warranty. I was also able to get my oil change. More

by D3REED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

They got me in on time and completed the work efficiently and with a smile More

by TIZZIEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Everyone in service was great to work with. After the chip repair did not work, Nan made sure that I received a windshield replacement. More

by CE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

River is very helpful. She got me in right at my appointment time. Last time I was here, I waited for over 2 hours despite having an appointment. This time, I only waited f More

by Angela
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan
February 18, 2025

River was very good at communicating what we need to do to keep our Subaru running well. The staff was very helpful. More

by dnaaron2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

The service department is great. I'm disappointed with the dealership refusing to honor my contract with them for lifetime oil changes at a set price. There are new owners and appare More

by EMCCAINAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

kept me informed. Completed the work in a timely manner. Gave me an estimate of the cost of my next service visit, More

by SCL4040
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Sevice was good. Waiting area was good. Computer system was down. Showed a charge for tire rotation. The tires I purchased came with free tire rotation. They adjuste More

by J-COBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The staff was knowledgeable, friendly and professional. He communicated well in letting me know about my vehicle. More

by FERNWALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

River is an excellent service advisor-very knowledgeable and efficient! I have recommended Subaru to several friends and a large part of that is your wonderful service dept with Meridith…thank you! More

by JKBASKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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