Subaru of Columbia - Service Center

River was very good at communicating what we need to do to keep our Subaru running well. The staff was very helpful. to keep our Subaru running well. The staff was very helpful. More

The service department is great. I'm disappointed with the dealership refusing to honor my contract with them for lifetime oil changes at a set price. There are new owners and appare I'm disappointed with the dealership refusing to honor my contract with them for lifetime oil changes at a set price. There are new owners and apparently they are not loyal to their customers. Should I be loyal to them? More

kept me informed. Completed the work in a timely manner. Gave me an estimate of the cost of my next service visit, Completed the work in a timely manner. Gave me an estimate of the cost of my next service visit, More

Sevice was good. Waiting area was good. Computer system was down. Showed a charge for tire rotation. The tires I purchased came with free tire rotation. They adjuste Waiting area was good. Computer system was down. Showed a charge for tire rotation. The tires I purchased came with free tire rotation. They adjusted the bill. More

The staff was knowledgeable, friendly and professional. He communicated well in letting me know about my vehicle. He communicated well in letting me know about my vehicle. More

River is an excellent service advisor-very knowledgeable and efficient! I have recommended Subaru to several friends and a large part of that is your wonderful service dept with Meridith…thank you! and efficient! I have recommended Subaru to several friends and a large part of that is your wonderful service dept with Meridith…thank you! More

Repairs were good but there were multiple errors in ordering parts and cost calculations These delayed repair completion. ordering parts and cost calculations These delayed repair completion. More

The only reason I gave a 4 star was due to there not being any shuttle service on the weekend, I feel this could be beneficial with enforced guidelines of to and from home or to and from work only. Also being any shuttle service on the weekend, I feel this could be beneficial with enforced guidelines of to and from home or to and from work only. Also if there is a loner car available, offer that if the shuttle isn't available. More

Meredith and her team are excellent communicators. They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and They do a phenomenal job of keeping me aware of the problems my car is having. They also are kind and clear when it comes to explaining the issue and what will be required to fix it. I appreciate their service immensely. More

My twenty fifteen Subaru Outback is given the same considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. considerations as a recent new car purchase every time it rolls through the doors of Subaru of Columbia. And they’re nice to me as well. More