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Subaru of Columbia - Service Center

Columbia, MO

4.8
388 Reviews

388 Reviews of Subaru of Columbia - Service Center

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March 02, 2025

The team at Subaru has been supportive and friendly to me since I bought my first Subaru in 2017. It is one of reasons I bought another one with them. More

by masumoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Thanks for being reliable and quick with turnaround. Kept me on schedule too. See you soon. More

by MidMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

We didn’t have an appointment so appreciated being able to drive up and get our car serviced. I’m not a huge fan of all the text messages..I’d just as soon have spoken with a person about what was going More

by TWOBARSPEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Service was high, quality, friendly, and fast. The service personnel provided excellent communication throughout, and I always appreciate the shuttle. More

by WEASELSBEGONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I trust this dealership's service and they have always done good work in the 22 years I've been working with them. Thank you. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I don't have enough space or time to write all the good things there are to say about Columbia Subaru service department. From Dave Hern, one of the kindest and knowledgeable guys you'll ever meet, to Riv More

by DAVIDELLISGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Excellent customer service. Very welcoming atmosphere and knowledgeable staff that is willing to take the time to answer all your questions. More

by AMK882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Well organized. Courteous. Knowledgeable. Prompt. Provided shuttle service. Scheduling was made easy. My first Subaru experience was very positive. More

by LOGDEN1012
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Service personnel were friendly and helpful. My only negative rating is that I had a 10:30 am appointment just to check my RAB sensor problem to see if it was covered by my extended warranty. More

by THEBARTLESONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I am very grateful to them. I had a tire blowout and they were able to get me a replacement, even though I was a "walk-in". More

by MARILYN_MCLEOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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