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Subaru of Columbia - Service Center

Columbia, MO

4.8
402 Reviews

402 Reviews of Subaru of Columbia - Service Center

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June 17, 2024

Always professional, knowledgeable and courteous. The waight time was reasonable. Service was great as usual. More

by Alxdob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 17, 2024

Kept my appointment, found issue, and replaced part within the morning. But did not call the home number I said that was on their iPad. Instead, they called my husband's cell while he was in a meetin More

by KJMAYNARD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River check-in and Ethan (?) about repairs
June 16, 2024

The service department is great. River, Ethan, Nan and Meredith are seasoned veterans (knowledgeable) and I trust their judgment. More

by WILCOXD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Il
June 16, 2024

I am always pleased with my service at the Subaru dealership. I'm pleased to see that all of the employees that I've been seeing over the past seven years or so are all still there despite a new owne More

by KSJURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, River and Dale
June 15, 2024

I've been getting my regular servicing at University Subaru for 9 years, now. Always satisfied. This week slipped in for a last min oil change, tie rotation and check up before heading out on a road tri More

by AVIANTOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River in Service
June 13, 2024

Dave Hern and Ethan are freaking amazing. There is absolutely no where else to take your car to get worked on and recieve the same amount of professionalism and personalized car care. Thank More

by DGRAHAM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hern, Ethan
June 13, 2024

Service people are always kind, courteous, and exceptionally helpful. I would never go any place else to have service work done on my cars. More

by LYMANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River ??; Meredith; both in Service
June 13, 2024

Ethan was very friendly and helpful. Able to complete service and replace tires same day More

by K. KANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 13, 2024

Even though this dealership was sold to a big corporation, the same loyal, excellent staff serves customers. Even though there will be changes, the old University Subaru customer service ethic is More

by MARGARETCONROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I am very pleased with Columbia Subaru! From the beginning when I bought my car to their Service Department I have never had a problem!!! More

by RANDJGRANICH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
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