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Subaru of Columbia - Service Center

Columbia, MO

4.8
297 Reviews

297 Reviews of Subaru of Columbia - Service Center

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June 07, 2024

Service center got me in quickly. Courteous and friendly. What I needed was covered by the warranty More

by MGREENM40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
June 07, 2024

The service guys do good work, but they don’t make it easy to work with them. The last three service visits, I have had the same experience. I call to make a service appointment. I reach voice mail and g More

by MAGNINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I have had nothing but positive to say. They are always kind and helpful. My sales rep still answers my Subaru questions for me even 2 months later. Plus, the service dept is so clean and q More

by DSHELTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I feel like I am part of an extended family here. I bought a new (2007) Legacy GT in 2006 when we moved to CoMO and have grown to know the folks in service (Nan, Meredith, and River) and body shop (S More

by SSSEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan, Meredith, River
June 06, 2024

Service and communication was excellent and as promised. Appreciated use of loaner car for the day!! More

by BON.HANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan & Nan (Service)
June 05, 2024

Service was done in the time frame promised. Everyone I talked to was helpful and friendly. More

by RUTH.STEGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
June 04, 2024

I dropped off our daughter's Toyota 4Runner, which she had purchased used at the Subaru dealership several months ago. It needed an oil change and tire rotation. The service department was short handed a More

by CWSPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith, Nan, River & Ethan
June 04, 2024

Price and condition was as advertised. After purchase engine light came o. Within 10 miles. Returned vehicle and repair made. Drove 850 mile trip right after repair...no issues! More

by tigers198119
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Fixed problem when needed. Arranged for tow. Car was under warranty so cost was zero All was good More

by TIMSNDRS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 02, 2024

Positive experience with all involved. Felt everyone was working to provide all I needed. Always a joy. More

by JOYCETAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor nixon
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