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Subaru of Columbia - Service Center

Columbia, MO

4.8
297 Reviews

297 Reviews of Subaru of Columbia - Service Center

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June 13, 2024

Dave Hern and Ethan are freaking amazing. There is absolutely no where else to take your car to get worked on and recieve the same amount of professionalism and personalized car care. Thank More

by DGRAHAM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hern, Ethan
June 13, 2024

Service people are always kind, courteous, and exceptionally helpful. I would never go any place else to have service work done on my cars. More

by LYMANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River ??; Meredith; both in Service
June 13, 2024

Ethan was very friendly and helpful. Able to complete service and replace tires same day More

by K. KANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 13, 2024

Even though this dealership was sold to a big corporation, the same loyal, excellent staff serves customers. Even though there will be changes, the old University Subaru customer service ethic is More

by MARGARETCONROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I am very pleased with Columbia Subaru! From the beginning when I bought my car to their Service Department I have never had a problem!!! More

by RANDJGRANICH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
June 12, 2024

Very good service. Just had to wait over 3 weeks for a service appointment and then it took almost 2 hours for oil change, tire rotation, and issue with the carplay More

by GLENNAGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethyn
June 11, 2024

Professional staff that includes Merideth, Eathan and River. I think everyone in the service department must be excellent. These three are the folks I can name and compliment. More

by BENAD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Prompt communication. No strong upsells in the finance department. Friendly staff.would buy a car from them again. More

by SJOEYWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
June 07, 2024

When I dropped my car off at the service division without any appointment, they fixed the problem by 5pm. I appreciate their work. More

by MARYTSUMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 07, 2024

Ethan was super helpful assessing my repair needs. He even helped me work with Subaru on a warranty to reduce my bill. More

by crmitchell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan