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Subaru of Columbia - Service Center

Columbia, MO

4.8
297 Reviews

297 Reviews of Subaru of Columbia - Service Center

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June 22, 2024

I bought my first Subaru - a 2017 Forester - in 2016 from Subaru of Columbia (formerly University Subaru). I have always been very pleased with the service I've received from all departments. Recently t More

by BRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Scrivener
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

we bought our car in another state but bought the service plan. they did the 6000 mile service for us - basically just an oil change. super easy to schedule on-line, easy drop off and pick up. More

by candethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great service, always friendly and they always call me when the service is done or if I need something I didn’t know about. More

by DIANNALDOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department not sales
June 19, 2024

Everyone was pleasant and informative from the check in to payment. Explained new dealer and changes to oil change charges going forward. I texted a question during service and River responded immediately. More

by CE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River in Service Department
June 19, 2024

Ethan is a top notch part of the Subaru service division. He always makes sure customers feel appreciated and are treated right. More

by KEVINFOLEY414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
June 17, 2024

Always professional, knowledgeable and courteous. The waight time was reasonable. Service was great as usual. More

by Alxdob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 17, 2024

Kept my appointment, found issue, and replaced part within the morning. But did not call the home number I said that was on their iPad. Instead, they called my husband's cell while he was in a meetin More

by KJMAYNARD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River check-in and Ethan (?) about repairs
June 16, 2024

The service department is great. River, Ethan, Nan and Meredith are seasoned veterans (knowledgeable) and I trust their judgment. More

by WILCOXD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Il
June 16, 2024

I am always pleased with my service at the Subaru dealership. I'm pleased to see that all of the employees that I've been seeing over the past seven years or so are all still there despite a new owne More

by KSJURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, River and Dale
June 15, 2024

I've been getting my regular servicing at University Subaru for 9 years, now. Always satisfied. This week slipped in for a last min oil change, tie rotation and check up before heading out on a road tri More

by AVIANTOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River in Service
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