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Subaru of Columbia - Service Center

Columbia, MO

4.8
297 Reviews

297 Reviews of Subaru of Columbia - Service Center

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July 23, 2024

River consistently give excellent service! He knows his customers by name, remembers issues,& is always pleasant. You are lucky to have him. More

by DAVIDSON.MEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam was our salesman and he was amazing. I asked to not be called or I would walk away. He complied. I came back and bought my new Outback.
July 23, 2024

I keep my Subaru because of my service department. They deliver. above & beyond.. I can always rely on them. More

by TURNERC73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

Staff is very friendly and accommodating. Manager Richard Nixon always recognizes us and will take the time to speak with us personally. Service is always prompt and professional. More

by DHANE5169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

Awesome, fast and efficient. The app from the car is so easy to use and schedule with. Thanks for having my car done and ready to go in a very short amount of time. More

by CERTIFIEDOPHTHALMICTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Ethan was very friendly and helpful, he explained the issue to me, identified if the parts were available, helped to schedule mechanics and told me the estimated time to pick up my car. Subaru did fix th More

by SIHU1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

I was very happy with the service I received on my 2013 Outback at Subaru of Columbia. The work was completed on time. I liked having the inspection so I can plan for future maintenance needs and feel conf More

by Carol E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

My 2019 Crosstrek needed a new battery so I rolled up to Subaru of Columbia, without an appointment which I was worried would be an issue, however River was able to get my Subie in without an issue and roug More

by RELSMOM0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I absolutely love Subaru of Columbia. They have always been there when I needed them. whether it's sales or service, they always go above and beyond! More

by stephie197636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor is great!
June 25, 2024

I had a long wait the first day and sales dept made me comfortable with my devices. .I was then given a car to drive while parts were ordered, More

by ANNWELSH3288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

I think everyone is trying their best but it seems that all service fees are now 200% increased and there is a struggle with organization and communication skills. I'm facing the fact that I'm going to nee More

by WAKEFIELDCONSULTATIONSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
3.0
This rating includes all reviews, with more weight given to recent reviews.
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