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Subaru of Columbia - Service Center

Columbia, MO

4.8
298 Reviews

298 Reviews of Subaru of Columbia - Service Center

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August 07, 2024

I was a walk-in customer for an oil change and a tire rotation. The people got me in and out fast. More

by DDSCRNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

River kept me informed and the work was performed quickly! Great job all in all. More

by NKASSABAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Pleasant staff and work performed in a timely manner. Waiting area clean and comfortable. Always can count on good service. More

by SLOGANS4LIFE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

great customer service polite and done in a timely manner. will defiatley be returning soon. More

by RENTALS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taressa Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Given these are new owners, only have one oil change visit since the change. That was very positive with responsive service from the service managers. It would be helpful, though, to reinstate drive i More

by TERRETTT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I was pleased that I was not pressured to purchase after-market accessories, warranties, etc. More

by ANATEXANA
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Subaru of Columbia is ONE of the BEST Vehicle Dealerships in Columbia, Missouri Every level of staff here is fantastic. River Hopkins is ONE of the BEST service advisors , I met in my 4 X DECA More

by SRIYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aprille Nixon
August 03, 2024

The service department is outstanding. Nan, River, and the service department manager, Meredith are some of the best people you will ever meet. Kind, friendly, helpful, and knowledgeable. More

by CALVIN.CRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan Schauer,
August 03, 2024

River explained what was wrong with the car, simply enough that I almost understood. Also, he restored the display that was messed up when the battery was replaced. And it was after 5 on a Friday after More

by Irene karns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

River is excellent always takes care of our needs. There service department is first rate. Keep up the good work! More

by LBCREST6505
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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