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Subaru of Columbia - Service Center

Columbia, MO

4.8
298 Reviews

298 Reviews of Subaru of Columbia - Service Center

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August 10, 2024

Very helpful, kind, knowledgeable. we will bring our vehicle back for service. Service was great More

by CJBACKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

The team at Subaru always very professional. River and Shanna had me in and out in 30 minutes. More

by KATHY.KATHY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Excellent customer service! ! Ethan and others handled the regular oil change and replaced my windshield without a hitch. More

by BWHITESIDES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

They always take great care of me and my Outback! River is awesome... Thank you! More

by ROASTMASTER.LEE5D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

The staff are amazing & super friendly! They took our car in without an appointment. We had the oil change/ tires rotated in no time. More

by BUCKLEW2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Have always received wonderful service from the staff. Most of them that we work with have been there a long time. Keep them!! More

by DAUFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The service department personnel, Shanna and River, that I interacted with were courteous and helpful. They told me that I could follow the progress of the maintenance on my vehicle via text messaging and i More

by NEVDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

River is always so incredibly helpful and I trust his opinion on my vehicle care. My car is serviced regularly and exclusively at this dealership and I have always felt their input and care was genuine. More

by ALOMADEVAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Very, very good customer service department. They take care of their customers and go above and beyond every time. More

by Matt Uhrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Friendly and prompt service! So thankful for the service team for getting me in and out quickly! More

by MELANIE.MYERS1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan
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