Subaru of Columbia - Service Center

On VERY short notice, literally within 10mins of my phone call, my car was being attended to, not a major event, the parts staff met me in the parking lot due to my time constraints, had me fixed up and read call, my car was being attended to, not a major event, the parts staff met me in the parking lot due to my time constraints, had me fixed up and ready to go within minutes of entering the parking lot, then the service staff was on it. I needed a new battery; Meredith was aware of an issue Subaru batteries were having and took care of the battery cost!! Then I decided to purchase new tires-on a whim, I knew we were going to need them soon, so thought why not now. Service dept was able to get me in that day, replace the tires, do a 4-wheel alignment and I got to drive a really cool electric Subaru home!! I am super satisfied with the customer service at Subaru of Columbia-parts and service are OUTSTANDING to work with!! More

The update text message was a nice touch but it was never updated to "Service" while I was there. Thus, this "nice touch" was a waste of time updated to "Service" while I was there. Thus, this "nice touch" was a waste of time More

Always great service. Was in for routine maintenance and they did an update to the car to fix a fuel rail check engine light I’ve had a few times. In and out as normal. Was in for routine maintenance and they did an update to the car to fix a fuel rail check engine light I’ve had a few times. In and out as normal. More

The service was prompt and it was dependable. I was quite happy with the whole experience. I was quite happy with the whole experience. More

Subaru of Columbia provides great service! The staff is pleasant and professional. Can’t imagine going anywhere else! The staff is pleasant and professional. Can’t imagine going anywhere else! More

Friendly, professional and courteous interaction with Shanna. She was knowledgeable about my car and the services that were performed. Shanna. She was knowledgeable about my car and the services that were performed. More

Subaru of Columbia is very professional and always makes me feel valued as a customer. me feel valued as a customer. More

No issues got me right in and the waiting area was nice and well stocked with treats and well stocked with treats More

Very thoughtful and very helpful throughout the transaction. I appreciated the use of a car while they took care of mine. transaction. I appreciated the use of a car while they took care of mine. More

Friendly atmosphere. Timely service. Willing to provide professional service with courtesy. Comfortable waiting area for customer. Timely service. Willing to provide professional service with courtesy. Comfortable waiting area for customer. More