Subaru of Columbia - Service Center

Thanks for your help with the battery. I will continue to have service for our Subarus. I will continue to have service for our Subarus. More

River was very quick to respond to my questions, and very helpful. Everyone was friendly and they got my warranty work done quickly. helpful. Everyone was friendly and they got my warranty work done quickly. More

Shanna is terrific! Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. Friendly and helpful and the service was done promptly and with thorough explantations. All the staff at Subaru are friendly and helpful. More

River answered all of our questions and reviewed the work done so we new what was happening with our vehicles done so we new what was happening with our vehicles More

Very fast service with friendly staff had me in and out in less than 15 minutes in less than 15 minutes More

I was concerned about the change in ownership, but the employees I encountered assured me good service and trustworthy people would be continued employees I encountered assured me good service and trustworthy people would be continued More

Service and timeliness was great. I'm not sure why the cost was higher this time. I'm not sure why the cost was higher this time. More

Yes I'm disappointed about the price increase for oil change and tire rotation but I'm loyal and customer service compensates for the change. change and tire rotation but I'm loyal and customer service compensates for the change. More

Service Dept was ready for my appointment so no wait and River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. River kept us informed about what was found and repair cost. Dealership is very clean and friendly overall. More

My experience was great! Was very pleased with the staff. Very thoughtful and kind. I spent 6 hours at the dealership while the mechanic fixed the issues they found during th Was very pleased with the staff. Very thoughtful and kind. I spent 6 hours at the dealership while the mechanic fixed the issues they found during the 23 pt. inspection. Your staff went above and beyond when I checked out. I needed to go see my granddaughters in a neighboring town but did not know how to get back to the highway I needed. They not only wrote out the directions and tried to explain it to me, but showed me on the computer which way to go. Needless to say they saw the hesitation and fear in my eyes. I live in the country and am not used to driving in the city. The mechanic asked if the Subaru dealership vehicle was available. It was. So, I followed him through all the twists, turns and stop lights until I came to the highway I needed. Your staff went above and beyond to help this Senior Citizen lady to get to her destination safely. They did not have to do that for me but they did. Outstanding people and outstanding service. More