Subaru of Columbia - Service Center

This is the only Subaru dealership I will go to! Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what sh Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what she’s doing in the service department, with kindness! More

Shanna a Meredith provided exceptional customer service and made sure my issue was fixed and understood what happened. They went above and beyond. and made sure my issue was fixed and understood what happened. They went above and beyond. More

They do a good job answering the questions I have about my car, which is a 2014 Forester. my car, which is a 2014 Forester. More

We recently purchased a used vehicle from Subaru of Columbia. The staff were knowledgeable, friendly and professional. I especially appreciated that they were patient with all of our questions, and r Columbia. The staff were knowledgeable, friendly and professional. I especially appreciated that they were patient with all of our questions, and respected all of our concerns. I would definitely recommend them! More

Great service and it was very fast considering I did not have an appointment. River was great to work with. have an appointment. River was great to work with. More

The cost was cheaper than quoted and greatly appreciated. It took a couple days longer however It took a couple days longer however More

Easy to schedule regular maintenance. Helpful and friendly efficient staff. Work was done in a timely manner. Helpful and friendly efficient staff. Work was done in a timely manner. More

Came in unexpected to service dept due to being in the area for doctor appointment early morning. They were able to work me in and complete all needed work within a short time, keeping me updated by text area for doctor appointment early morning. They were able to work me in and complete all needed work within a short time, keeping me updated by text on service status. Saved me an extra trip of 170 miles. Very satisfied with everyone involved! More

Everyone was friendly and helpful. Made the experience easier and pleasant. I would like to see taller seats. The ones there are kind of low to get out comfortably. Made the experience easier and pleasant. I would like to see taller seats. The ones there are kind of low to get out comfortably. More

Requested service on passenger airbag to be repaired and no word from this dealership to date. Subaru of America has contacted the dealership to confirm they are paying for the repair ; still no word to sc no word from this dealership to date. Subaru of America has contacted the dealership to confirm they are paying for the repair ; still no word to schedule the repair. The vehicle is not safe to drive with anyone in the passenger seat due to airbag issue. This is unacceptable. More