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Subaru of Columbia - Service Center

Columbia, MO

4.8
362 Reviews

362 Reviews of Subaru of Columbia - Service Center

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February 28, 2025

Well organized. Courteous. Knowledgeable. Prompt. Provided shuttle service. Scheduling was made easy. My first Subaru experience was very positive. More

by LOGDEN1012
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Service personnel were friendly and helpful. My only negative rating is that I had a 10:30 am appointment just to check my RAB sensor problem to see if it was covered by my extended warranty. More

by THEBARTLESONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I am very grateful to them. I had a tire blowout and they were able to get me a replacement, even though I was a "walk-in". More

by MARILYN_MCLEOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

I have always had good service with Subaru of Columbia (fna University Subaru). Highly recommend. More

by MACIVJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

The dealership has knowledgeable people. They provide a welcoming atmosphere. They perform efficient and consistently good service. More

by WILCOXJEFF2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Great service guy and good service. Polite and very nice. I know my car is in good hands More

by WHITEHORSEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Nice people who are efficient and pleasantly manage interactions in a positive manner. That’s why I come back. More

by MARYALICEH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Happy my battery was covered under warranty. Thank you for the courtesy pickup to my home. More

by JEANIEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

They were able to get the car in and fixed up really quick even though weather wasn’t great More

by austincrane89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Great experience and that the part was still cover under warranty. I was also able to get my oil change. More

by D3REED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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