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Subaru of Columbia - Service Center

Columbia, MO

4.8
298 Reviews

298 Reviews of Subaru of Columbia - Service Center

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August 29, 2024

Staff is very knowledgeable and explains everything very clearly. Waiting area is comfortable and clean. Always get service! More

by VALCOOPWEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Basic service at best. Seemingly little interest in my voiced concerns or those written on service ticket. They were not addressed at all. More

by HLHDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Always well served and cared for when working with the team at Columbia Subaru. That was only 14 words so here’s this. More

by ALISCA.DEHAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Always do great job of service on my car and customer service. They even helped out with a couple of extra services needed. River took the time to listen to me and got me taken care of! More

by SLOGANS4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Always top-notch service from this team! They do their job and always go the extra mile to insure any problem I have is handled! More

by MIZZOUSTEVENSL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taressa Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

There was no surprises or guesses with anything that happened in the service department. River did a great job keeping me informed and at no point did I feel like I was kept in the dark. I will continue More

by STEVEN.FISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Shanna was very friendly and helpful. Meredith came out of her office to ensure another customer was taken care of when Shanna was getting my car and River was on the phone with a differe More

by SSACHS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

I have always had a great experience with the service department. Shanna seems to be my go to person but everyone in the service department have helped me out when needed. More

by R.HALTER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not see Nan's name. Apologies I do not know her last name.
August 24, 2024

Very nice place, friendly staff that are easy to talk with and are knowledgeable about any questions you have about Subaru. This will be my 2nd Subaru, I enjoyed the 1st one very much. Thank you More

by 1958.TELETEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I bought an Outback from Keith Miller
August 23, 2024

Great people to work with, easy to get too. Work is always done correct. Nice clean waiting area. More

by ATBAUGHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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