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Subaru of Columbia - Service Center

Columbia, MO

4.8
303 Reviews

303 Reviews of Subaru of Columbia - Service Center

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October 16, 2024

Excellent, professional service. Always prompt and very efficient. River was exceptional and provided updates and answered my questions. More

by PRITCHETTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

They got my car in immediately. It was done within thirty minutes. All were courteous and kind. More

by MOEJOE429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I always feel welcome when I am here. I appreciate the time and care provided and the willingness to help. More

by RACHAELK05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Continued good service with this dealership. I was not sure what to expect with the change in ownership. More

by EGARDNER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The customer service is one of the best. River kept me informed on progress and how long it was going to take. More

by PPAYNE424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Going back on a deal to provide oil changes due to change of ownership is unacceptable. The purchaser did so with that obligation in place. When warranty is over I will be going elsewhere whenever possible. More

by DESMURPH12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

They were very professional. The lady I called and made an appointment through, put the wrong car down. They figured it out it was the right car quickly. No issues. More

by JWALTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Nona is excellent. She is very knowledgeable and extremely helpful. Love the Saturday service hours. More

by K. KANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nona
October 11, 2024

Always kind, courteous, helpful, explain what is going on in easily understood words and with a smile. More

by LYMANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I came in extra early and they took me right in. I was out and paid for by 8:30! Thank you so much! More

by RHONDA.L.HARGADINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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