Subaru of Columbia - Service Center

Appreciate personal are like a family. Always courteous and helpful. Recommend to friends. Thank you Always courteous and helpful. Recommend to friends. Thank you More

Always good service, and this time, they apparently overcharged me by about $28, which I would probably have never noticed. They called a day or 2 later and told me they had reimbursed my card. Honesty overcharged me by about $28, which I would probably have never noticed. They called a day or 2 later and told me they had reimbursed my card. Honesty like that makes me feel VERY loyal!! More

I only dealt with service, they were fine. As far as dealership, can't comment. As far as dealership, can't comment. More

As always excellent customer service. Everyone was helpful and work done in a professional manner Everyone was helpful and work done in a professional manner More

My experience with the service manager, service advisor and technician were excellent. They addressed all of my concerns fully. and technician were excellent. They addressed all of my concerns fully. More

Great people friendly and informative. Highly recommend and have done so. More dealerships should be like this Highly recommend and have done so. More dealerships should be like this More

Fast prompt efficience. X xx xx xx xx xx xx xx xx xx xx xx xx X xx xx xx xx xx xx xx xx xx xx xx xx More

All was good, except for the “loaner” / rental car. We’re to return it full of gas. It wasn’t full when we got it. We drive it 16 miles. I shut the gas pump off at 3 gallons. Then pay our bill of over We’re to return it full of gas. It wasn’t full when we got it. We drive it 16 miles. I shut the gas pump off at 3 gallons. Then pay our bill of over $1600! It’s kind of “pay for your loaner”. More

Waited over 2 hours for an oil change and a tire rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person a rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person after so many steps. More

Shanna was attentive to our need and the shop got the wrk done sooner than expected. done sooner than expected. More