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Subaru of Columbia - Service Center

Columbia, MO

4.8
303 Reviews

303 Reviews of Subaru of Columbia - Service Center

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January 13, 2025

Although friendly and helpful, they had no record of my service visits. And I had to call them to find out if the service on my vehicle was done. That should NEVER happen. More

by TEKNON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very friendly staff. Love the texts messages to notify me when it's done too! More

by AMIEBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

always pleased by service at Subaru of Columbia River is a most excellent employee nice waiting room More

by FIGGFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

As usual the work was great, just tires that were ordered weren't in at the time of the appointment. More

by GSIMMONS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Good work, friendly staff, River was helpful and communicated with us in a professional manner. More

by raniswonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Everyone was fantastic and service. 5 star reviews always great and dependable. Keep up the good work More

by ABBY.BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Stopped by last weekend for scheduled service and questions about a future purchase of a preowned Crosstrek. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

River is always helpful, professional and yet very friendly. What an asset to Subaru of Columbia More

by DDCRAIGHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Good job this time around! I don't have 15 words to say. Why 15? More

by TINAMANN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

I went into the service department with a nonworking windshield washer and without an appointment. It was a rather lengthy procedure, but they got on it immediately. More

by SHEILAMONK
Recommend Dealer
Yes
Employees Worked With
Meredith
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