Subaru of Columbia - Service Center

Waited over 2 hours for an oil change and a tire rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person a rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person after so many steps. More

Shanna was attentive to our need and the shop got the wrk done sooner than expected. done sooner than expected. More

Great experience! Even when things didn’t go quite right they still made it right. Even when things didn’t go quite right they still made it right. More

I think this was the best service I've had at University Subaru. Top Notch Subaru. Top Notch More

Quick, Friendly service and welcoming waiting area. The snacks and drinks while you wait are a bonus! The snacks and drinks while you wait are a bonus! More

This whole process was easy. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. More

This is the only Subaru dealership I will go to! Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what sh Taylor and JR have helped me for years, and I’ve bought 3 Subarus here. Shannon is a new addition, and you better keep her, because she knows what she’s doing in the service department, with kindness! More

The Columbia mo subaru always does it's best to make sure everything is to the customer's satisfaction. everything is to the customer's satisfaction. More

I would have liked some explanation on how things work. I've been trying to set my date and clock with no luck, Have even worked with My Subaru....frustrating. I realize we bought it as is, however don't l I've been trying to set my date and clock with no luck, Have even worked with My Subaru....frustrating. I realize we bought it as is, however don't leave me high and dry. More

Shanna a Meredith provided exceptional customer service and made sure my issue was fixed and understood what happened. They went above and beyond. and made sure my issue was fixed and understood what happened. They went above and beyond. More