Subaru of Clear Lake

Competent and caring I came in with a smoking car and your advisor calmly and efficiently took care of it and then went on to the scheduled service. The refreshments an I came in with a smoking car and your advisor calmly and efficiently took care of it and then went on to the scheduled service. The refreshments and waiting room facilities were excellent. My only complaint is with your WIFI. It was absolutely awful. Gilman had WIFI that was an order of magnitude faster. Its hard for me to conceive how your much newer service has such poor WIFI More

2013 WRX STI I started my 5 week car buying experience with Lithia Subaru of clear lake attempting to purchase a WRX STI which was priced at 34,000. When I tried t I started my 5 week car buying experience with Lithia Subaru of clear lake attempting to purchase a WRX STI which was priced at 34,000. When I tried to negotiate a price they never thought about lowering their price, just trying to find ways to make me pay the sticker price. I was told there's no such thing as a Cash price or a Finance price as he ran my credit to try and scam me into financing. The salesman wouldn't drive the car and only ran the car for a few minutes. So I left and fast-forward 2 weeks later I drive from Matagorda to Houston after work, to attempt to purchase this car AGAIN asking 29,000 CASH at which point I was told the car was just sold and I had the pleasure of watching the new owner drive off with the car I had been waiting to buy. So at this point I was ready to take my money else where and the salesman Dallas told me to wait because they have another car that was for sale for 32,000 so I begin negotiating, I say 28,000 expecting a counter offer... I never received a counter offer, I received INSTEAD an offer to trade in my Subaru (which they severely undervalued) to PAY FULL PRICE FOR THE CAR. why would anyone pay full price for a used car? I thought I was buying a used 2014 car not a brand new 2016 car. As I was leaving I was left with this parting message from Dallas himself; "we sell Subarus, not Fords or Chevys we don't give 10,000 rebates we sell cars that last" at which point I should have retorted with "I own a Subaru which you valued as a 2005 Ford, so I guess I'll be heading over to the Ford dealership to get the real value of my car". Total waste of time, inexperienced salesman and finance department, only way you'll leave with a car is if you accept their finance prices which are astronaumical. Don't waste your time. More

Louisiana Purchase We very shopping around for the best deal and found it here! We sent out request and MANUEL CALVILLO called us and it went from there. Every question We very shopping around for the best deal and found it here! We sent out request and MANUEL CALVILLO called us and it went from there. Every question we asked he answered (if he did not know he got back with us quickly). We loved he made it personal and did not email us with information. Eventually we decided on a color and a price and ordered our 2015 Outback. Tom Woods and Manuel called us and let us know when it arrived. My husband and I flew into Houston and Manuel was there to pick us up at the arrival time. When we got to the dealership we were greeted and welcomed by the receptionist (whom I had spoken with several times) she was so NICE. Manuel showed us our car and started going over everything, he wowed us with his knowledge about the Outback. He also set up our phones and the navigation for our drive home. This young man was GREAT and your dealership was beautiful and very clean!! THANKS SUBARU OF CLEAR LAKE, we will let anyone whose interested in a subaru know about you!!!!!! More

Great job! This was the best and most fun car experience that I have ever had. I love my new Subaru and love being apart of the Subaru of Clear Lake family. Dall This was the best and most fun car experience that I have ever had. I love my new Subaru and love being apart of the Subaru of Clear Lake family. Dallas did such a good job that I am going to make sure everyone in my family goes to see him whenever it is time for them to get a new car. More

Excellent service Everyone I have dealt with is very nice and friendly! The atmosphere in the service center is very comfortable! Frank explained to me why I needed a Everyone I have dealt with is very nice and friendly! The atmosphere in the service center is very comfortable! Frank explained to me why I needed a new tire, vs repairing the tire. The price was less than the local tire shop quote, and they washed my car too. Service does not get better than that. More

Fun, easy and fair I could tell when I came here the people truly enjoy what they are doing and believe in their product. Our salesman, Dallas, had a great sense of humo I could tell when I came here the people truly enjoy what they are doing and believe in their product. Our salesman, Dallas, had a great sense of humor while remaining professional. He made the tedious job of car shopping fun. I recommend him and this dealership highly! More

BEST car-buying experience ever. BEST car-buying experience. As a Subaru owner already, I didn't have to be sold on the brand. I knew what I wanted so I was shopping for a dealership BEST car-buying experience. As a Subaru owner already, I didn't have to be sold on the brand. I knew what I wanted so I was shopping for a dealership that had exceptional customer service, that would treat me with respect, and that would offer the price I was looking for. I got all that and more. My sales guy, Chase, was accommodating, informative, direct, and transparent - not to mention NICE. Everyone at Subaru Clear Lake showed me the same qualities throughout the buying process. I had the opposite experience at another Subaru dealership. I didn't just buy a new Subaru, I bought the support and caring service of this wonderful team at Subaru Clear Lake. More

Fantastic Service!!! Absolutely fantastic service experience, super friendly and professional stuff. One of the best dealerships I have ever been. Great atmosphere; WiFi Absolutely fantastic service experience, super friendly and professional stuff. One of the best dealerships I have ever been. Great atmosphere; WiFi, coffee made my wait fly by... Thank you guys for such a great experience.... More

Excellent Service with a very friendly atmosphere Frank greeted us with a smile and paid attention while we described a few additional issues we wanted looked at while the oil was being changed. He al Frank greeted us with a smile and paid attention while we described a few additional issues we wanted looked at while the oil was being changed. He also looked up the warranty information we requested and answered all our questions without hesitation. More

Amazing Service My experience at Subaru at Clear Lake was amazing. I came with my two children on a whim, interested in a possible new vehicle for us. I left with a My experience at Subaru at Clear Lake was amazing. I came with my two children on a whim, interested in a possible new vehicle for us. I left with a brand new Legacy & a smile on my face. Manuel the salesman was very helpful & informative. Casey the general manager & Ryan the finance manager really went above and beyond to make the deal work for me & to satisfy my needs. I recommend anyone interested in a new vehicle to go see them immediately. By far the best dealership experience I've had. More