
Subaru of Clear Lake
Houston, TX
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1,630 Reviews of Subaru of Clear Lake
Service was terrible,. .from the point of meeting with the service advisor to the point of telling me that the dealer ran out of brake pads after 2 hours of waiting. .from the point of meeting with the service advisor to the point of telling me that the dealer ran out of brake pads after 2 hours of waiting. More
The one reason we continue using Subaru of Clear Lake is that they are the best dealership we have ever worked with in all the years that we have ever owned a vehicle! The should get a national award. that they are the best dealership we have ever worked with in all the years that we have ever owned a vehicle! The should get a national award. More
Good communication and friendly service. Although there was an unexpected breakage of a part, it was fixed at no additional cost and a loaner car was offered. When I declined the loaner car Although there was an unexpected breakage of a part, it was fixed at no additional cost and a loaner car was offered. When I declined the loaner car, the dealership also offered an Uber to take me home. More
**IF I COULD GIVE ONE STAR I WOULD** I tried to deal with Earl Balitaan on purchasing a pre-owned Subaru. On BOTH occasions, he was short and curt with his responses to my cash offer and eventually told with Earl Balitaan on purchasing a pre-owned Subaru. On BOTH occasions, he was short and curt with his responses to my cash offer and eventually told me that it "sounds like you need to increase your budget". I asked him to stop emailing me and he continued to send one line messages such as "ok" and "sounds good" being SUPER passive aggressive. Very unprofessional and I will never do business at this dealership, if it's with Earl. I have also let anyone I know about the level of unprofessionalism. Not sure how they make money when members of their sales team have time to harass potential new customers. Absolutely RIDICULOUS. More