Subaru of Cherry Hill

My experience at Subaru of Cherry Hill was exceptional. The entire staff was friendly, professional and thorough when I had questions or concerns. They helped me choose the best car for my driving habits The entire staff was friendly, professional and thorough when I had questions or concerns. They helped me choose the best car for my driving habits and helped me select the best lease option based on my needs, etc. Terry Gilligan did an outstanding job of acquainting me with the features of the Forester I leased and continued to follow-up with me over the next 2 weeks to make sure I did not have any additional questions. He even spoke directly with my son about programming the blue-tooth feature when my son was trying to load his i-phone into the system! (a far better method than trying to read the owners manual!!) I would highly recommend both Subaru of Cherry Hill and Terry GIlligan as a sales person. My experience was educational, informative, stress free...and even a little fun! More

I had a wonderful experience with Subaru of Cherry Hill. Buying a new Forester here was amazingly STRESS-FREE! I would highly recommend Subaru of Cherry Hill and especially my salesperson, Craig Kupper. Buying a new Forester here was amazingly STRESS-FREE! I would highly recommend Subaru of Cherry Hill and especially my salesperson, Craig Kupper. My salesperson Craig was very knowledgeable and a big help in deciding on which vehicle best fit my needs (husband with limited mobility and the need to carry a wheelchair and other assist equipment in cargo area). He knew about features on the other vehicles (competitors) that I was considering, and explained how the Forester would be a better choice. He was completely correct. I started out looking at recent-model used vehicles; Craig mentioned that the redesigned 2014 Forester had a larger cargo space and got better gas mileage (two of my most important considerations). The 2014 Forester also has large doors with good headroom, which would be helpful to my husband in getting in and out of the vehicle. Craig was attentive and supportive without being at all pushy. Craig treated me with respect, as did all my contacts at Subaru of Cherry Hill. The other contacts include another salesman, Randy, (who briefly filled in for Craig when I stopped back in for a second test drive and Craig was delivering a car to another customer), the finance manager, the owner/manager, and the business manager who handled the purchase paperwork. They clearly see customer service as a team effort; I think the customer service here is exceptional. My experience at Subaru of Cherry Hill is so different from other Subaru dealers. Yes, I confess, I did check out a couple other local dealerships (but I always knew I was going to buy from Cherry Hill). One had the stereotype of a pushy salesman and manager asking for a deposit to “hold the car with the color I liked” as I tried to leave, and the other dealership told me they had specific Forester models (which they did not) just to get me to come in to the dealership. That second dealership is still hassling me with emails and phone calls. I know people read on-line reviews to get info. I can’t say emphatically enough that Cherry Hill Subaru will change your idea of what dealing with a car dealership feels like. And I totally love my new 2014 Subaru Forester! More

I purchased my first ever vehicle last night at Subaru of Cherry Hill. I worked online with Sivon and Shannon, and met with Rich and Tom in the dealership. Everyone was absolutely wonderful and made the ex Cherry Hill. I worked online with Sivon and Shannon, and met with Rich and Tom in the dealership. Everyone was absolutely wonderful and made the experience far less stressful than I thought it would be. I absolutely LOVE my new Outback and will recommend Subaru of Cherry Hill to everyone! Thank you all for a great experience! More

I have to comment on Emory Pierce in the service department. He has always been very courteous,honest and patient. He gave me great advise on servicing my car and is very knowledgeable. I have to sa department. He has always been very courteous,honest and patient. He gave me great advise on servicing my car and is very knowledgeable. I have to say that Matt Collins is the most honest salesman I ever met. He knows all the options and tells you the truth about what you need. He knows all the facts about all the Subaru Models and the pros and cons of each. Matt took about an hour to explain how to use all the options when the car came in. More

My husband and I came looking to buy a new car. We were not sure at the time what would suit us best. After talking to Randy we had a much better understanding what we should get. He was helpful, showed u not sure at the time what would suit us best. After talking to Randy we had a much better understanding what we should get. He was helpful, showed us some performance samples during the test drive . Very friendly dealership , everyone we dealt with seemed to have good experience in the field. We love our new Subaru More

Can not say enough about our time spent with the gang. Very professional with that "family friendly" attitude. Thanks for everything CH Subaru. Caio Bella Very professional with that "family friendly" attitude. Thanks for everything CH Subaru. Caio Bella More

Rich did a great job. Since I was down sizing this purchase was stressing me out. I usually know what I want and stick with my decision however . . . Poor Rich had to deal with me during this proc purchase was stressing me out. I usually know what I want and stick with my decision however . . . Poor Rich had to deal with me during this process. He did a great job and will recommend him to friends and family. He is an asset to your dealership. Also Matt who subbed iuntil Rich got into the office did a great job filling me on Subaru cars. Finance guys Jim and Tom helped to seal the deal. I will be back when the lease is up to get another Subaru and I promise not to be such a pita. Oh and my stress level over down sizing to a baby SUV is gone. Really like car. Rides nice and has decent pep for a 4 cylinder. Gas mileage is very good and I get lots of compliments about how cute it is. Thank you Cathy Vasile More

Would highly recommend Cherry Hill Subaru to everyone! Terry G. was very friendly, professional and knowledgeable. Donald R. did everything to make the deal happen and Craig was very friendly during our Terry G. was very friendly, professional and knowledgeable. Donald R. did everything to make the deal happen and Craig was very friendly during our test drive. The staff was exceptional...I want to work with you guys! Thanks for making our purchase a pleasant one. Cindy and Tom White More

Rich got me the car I wanted for the price I was willing to spend. And gave me whst my old car was actually worth to spend. And gave me whst my old car was actually worth More

I've been researching on a "family" car/SUV after my wife and I had a second child to upgrade from a mid-size car. After many hours of viewing professional and independent video reviews on min after my wife and I had a second child to upgrade from a mid-size car. After many hours of viewing professional and independent video reviews on minivans, SUVs, crossovers, I've learned about the Subaru Forester and Outback. Since I knew Cherry Hill Subaru dealership was the closest one from my home, I've figure this would be first place to stop by for a test drive. When I arrived at the dealership at the opening time, Craig was the first sales person to greet me and assisted me on answering all of questions I had. Craig was very objective and provided me with fair comparison between Forester and Outback. He wasn't pushing for a particular model, but he was there to answer my questions. After three separate test drives, Forester to Outback, and to another Outback, I've managed to find the Outback I wanted (I actually search the model I wanted online prior to visiting). As expected, I did go though a negotiation session on prices for the new car, my trade-in value, and financing deal, but at the end I ended up purchasing the car with my personal goals being met. I've had good experiences with other dealerships like Cherry Hill Nissan and Burns Hyundai, but Cherry Hill Subaru certainly exceeded by expectations. More