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Subaru of Bloomington Normal

Bloomington, IL

2.8
10 Reviews

1430 E Fort Jesse Rd

Bloomington, IL

61761

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10 Reviews of Subaru of Bloomington Normal

April 16, 2024

I purchased a 2024 Forester today from the new sales manager Wilson and Rick his sales rep. I can say, without hesitation, that Wilson the sales manager of 2 months, Rick, Juan and Kelly made the transa More

by patreilly43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson, Rick, Juan, Kelly
April 02, 2024

I cannot emphasize how much you should AVOID this dealership and its unprofessionalism. I have worked in law enforcement for 13 years and have never seen a level of incompetency from one company. My More

by akers189
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
February 20, 2023

We recently had the pleasure of purchasing a new Subaru Outback from Michael Elliot and the team at Leader in Normal, IL. I have to say that Steven and then Michael made the entire experience an absolute p More

by Phil84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Michael and Joe
December 05, 2022

A few weeks ago my husband went in just to have a batter replaced. He sat 2 1/2 hours for an appointment that should have taken 30 minutes. Today, he again went in for a SCHEDULED appt for warranty brak More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
December 05, 2022

We went to order a NEW ASCENT November 2021. Bottom line, after we were told we were "forced" to get the $2800 clear coat exterior AND interior coatings, we drove 5 hours to Kentucky to a dealer More

by EL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
January 19, 2018

Looking for a new car Drove from outta town to check out the store and we ended up working with Brandes he was amazing to work with, love the store! More

by Betim.Saliji15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandes
January 12, 2018

Awesome salesmen and vehicles Brandes Cayson was very courteous and knowledgeable about the vehicles i inquired about. I definitely recommend this dealership. Go see Brandes Cayson More

by TamraT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandes Cayson
February 13, 2017

Buying my first Subaru On January 9th i drove through the lot looking for a 2015/2016 legacy , there was only one , with most of the options i wanted. I was greeted in the l More

by Robert Hartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, sales representative
November 22, 2014

Poor customer service I was looking to replace our Forester 2002 and was considering the new hard to find 2014 Forester. Having communicated by e-mail, Matt Kimmey from Sal More

by GeorgeZacharias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Kimmey, Scotty
October 28, 2014

Treated as Valued Customer I went to Grossinger first and then shopped around for a Forester. I got the best deal from Scotty at Grossinger. I suggest you look him up. He show More

by Hiking7
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scotty Lewis and Jeff ?