Subaru of Ann Arbor
Ann Arbor, MI
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Matt Pearson worked with me to get a "new" used Forester. ..one visit experience, which I appreciated...had all paperwork and plate info ready for me to drive home...thanks Matt ..one visit experience, which I appreciated...had all paperwork and plate info ready for me to drive home...thanks Matt More
Rolled in without an appointment for oil change and to have the tires and brakes checked. I knew there’d be a wait but the lobby area is comfortable and has drinks and snacks available. Worked with Steve have the tires and brakes checked. I knew there’d be a wait but the lobby area is comfortable and has drinks and snacks available. Worked with Steve he was great. Steve made recommendations for my car and provided a timeline for getting things done. Super visit. Will definitely call Steve when I’m ready for the new tires. More
I arrived for my scheduled appointment on time and was checked in quickly by a nice handoff to a team member who was free. We went through the work to be done and I left for lunch. Upon return I spent s checked in quickly by a nice handoff to a team member who was free. We went through the work to be done and I left for lunch. Upon return I spent some time in the lounge. Only two lounge chairs being filled the table chairs were functional. Overall great work! The car is running great! More
This is the third Subaru I have bought from Subaru Ann Arbor.. My experience this time was tenfold better. Everyone was helpful and especially appreciate Ilya Feldman our salesman. I had noticed that this Arbor.. My experience this time was tenfold better. Everyone was helpful and especially appreciate Ilya Feldman our salesman. I had noticed that this service department had gotten much better and was so happy that the sales department has too. More
We’re on our second Subaru from Ann Arbor Subaru. Abig reason we bought our second one is that the service department is great. The work is superb, and they’re good about recommending the service tha Abig reason we bought our second one is that the service department is great. The work is superb, and they’re good about recommending the service that’s needed and not more. More
The service department did an incredible job. They were quick with their turnaround time. They communicated with us by phone call and text message throughout the process. All in all, we will defi They were quick with their turnaround time. They communicated with us by phone call and text message throughout the process. All in all, we will definitely be coming back for service work and to purchase vehicles. More