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Subaru of Albany

Albany, OR

4.9
279 Reviews

520 Airport Rd SE

Albany, OR

97322

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Showing 279 reviews

March 02, 2022

Great service. They did everything I requested. No surprises. Finished a couple hours earlier than quoted so I didn't have to drive in 5 o'clock traffic. More

by sjackson999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 03, 2022 -

sjackson999 responded

Thanks, Subaru of Corvallis.

Mar 03, 2022 -

Subaru of Albany responded

sjackson999, we are very happy to have provided you with such a positive experience! Thank you for taking the time to let us know how your visit went. We will be sure to pass along your kind remarks to the team here at Subaru of Corvallis. Have a wonderful day!

February 25, 2022

The Subaru Service department has always done a great job for me. I bought my Outback at the Corvallis dealer and had all my service done there. René did a great job in the past and Houston Johnston has cont More

by David Charlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Johnston
Mar 09, 2022 -

Subaru of Albany responded

David Charlton, thanks for your great review, and for giving our dealership such a high star rating! We appreciate you taking the time to let us know about your experience. We will sure to pass along your kind remarks to our service team. Have a great day!

February 23, 2022

I had my car towed into this dealership on Monday. It was my first time to use them. By early Tuesday my car was ready to go. Griffin was so responsive and cordial and patient. I couldn’t be happier w More

by thebrownsvillehouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Griffin
Feb 24, 2022 -

Subaru of Albany responded

thebrownsvillehouse, your satisfaction is our top priority. We are very happy to hear that you had a great experience with the Subaru of Corvallis team. We'd like to thank you for taking the time to leave us this great review! We look forward to seeing you again soon. Have a great day!

February 21, 2022

I appreciated the help I got from Alex to update our starlink system. He went above and beyond our expectations More

by nbeck7666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 23, 2022 -

Subaru of Albany responded

nbeck7666, thank you for taking the time to leave us this amazing review. It makes our day to read comments like yours! We are excited to pass along your kind words to Alex and the Subaru of Corvallis team. We look forward to your next visit. Have a great day!

February 20, 2022

Our technician, Alex, was great to work with. He kept us informed, was courteous and friendly. Would recommend him and the dealership to ou friends and family. More

by Rainboltm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goff and Alex.
Feb 23, 2022 -

Subaru of Albany responded

Rainboltm, we're happy to read such a positive review about Subaru of Corvallis and Alex! Thank you for taking the time to leave us your feedback and for the recommendation. We're excited to pass your comments along to our service staff. See you next visit!

February 20, 2022

I find the dealership to be very good at keeping my car going in good condition. I bought this used car from them and though I would not buy another used car, I would consider buying a new car from this de More

by ltbliljin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
Feb 23, 2022 -

Subaru of Albany responded

ltbliljin, we appreciate your business and you taking the time to leave us this review. Whether you're servicing your current vehicle or purchasing a new one, we're here to help. Don't hesitate to reach out if we can assist you in any way. Have a wonderful day!

February 19, 2022

Car sales "should have educated us" on the fact that leaving the car for 15 days at the airport results in a dead battery. This is unacceptable and no excuse for failing to inform us. Calling AAA at 11: More

by bobndlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Feb 23, 2022 -

Subaru of Albany responded

bobndlynn, we're disappointed to read this review and understand your frustration. Rest assured that we take customer feedback seriously and will bring this information to our team to improve this experience. We will also make sure that we pass along your kind remarks about our service department to Angela and the rest of the crew. We appreciate your honest feedback! Please don't hesitate to reach out if you need anything.

Feb 23, 2022 -

bobndlynn responded

I will write to Subaru. Your xepartment did well. I want to hear from Subaru why the car does not automatically shut systems down to prevent dead batteties. If I can prevent the problem by disconnecting the battery then Subaru engineers can do the same. There is no excuse for this problem. Its almost like Subaru wants to make a bad name for itself. Fix this problem! I should not have to disconnect the battery.

February 17, 2022

Prompt service good waiting area courteous service staff services performed in time estimated. Clean car when done More

by Arvj24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 23, 2022 -

Subaru of Albany responded

Arvj24, we strive for 100% satisfaction and we're glad to hear you had a great experience with our service team. We truly appreciate you taking the time to give us your feedback. See you next visit!

February 15, 2022

Very friendly and competent staff, great facility, and fair prices for service. I highly recommend this dealership! More

by IrishWoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Feb 23, 2022 -

Subaru of Albany responded

IrishWoman, thank you for the great review and the recommendation! We appreciate you taking the time to let us know how we're doing. We will pass along your kind comments to Angela and the rest of our service team. Thank you again! Have a wonderful day.

February 06, 2022

Always quality service and done with professionalism. I have other service options but choose to make the 2 hour round trip. More

by Danny
Recommend Dealer
Yes
Employees Worked With
Houston
Feb 23, 2022 -

Subaru of Albany responded

Danny, we not only appreciate you taking the time to leave us this great review, we appreciate you making the trip to do business with us! We are very happy to have provided you with such a positive experience! It's comments like yours that really keep us motivated! Thanks again and have a great day!

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