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Subaru of Albany

Albany, OR

4.9
279 Reviews

520 Airport Rd SE

Albany, OR

97322

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Showing 279 reviews

July 08, 2022

This dealership was very efficient in checking me in and taking care of my vehicle. The customer service was excellent. More

by Mfonz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrinne Pagell
Jul 29, 2022 -

Subaru of Albany responded

Mfonz, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We look forward to seeing you next visit. Have a great day!

July 03, 2022

Everyone was very helpful and friendly during our visit. We waited in their lobby while some minor maintenance work was done on our 2019 Forester. We especially like the text communication in real time. More

by 2OwensDCW3N14Evr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 29, 2022 -

Subaru of Albany responded

2owensdcw3n14evr, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're delighted we provided you such a positive experience. We will be sure to pass along your comments to our team. We look forward to seeing you again soon. Have a wonderful day!

June 20, 2022

Service was completed on time and Cory Kept. Me informed and had paperwork done for me to sign. More

by bobbie3115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 29, 2022 -

Subaru of Albany responded

Bobbie3115, thanks for your great review, and for giving our dealership such a high star rating! We appreciate your feedback. Have a great day!

June 17, 2022

The service was fantastic! Cory was friendly and welcoming! The work done on the car didn’t take long and the waiting area was clean and quiet. Thank you!! More

by Treesofthefieldfcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 29, 2022 -

Subaru of Albany responded

Treesofthefieldfcc, we strive for a high level of customer satisfaction in all aspects of our dealership. We're delighted to hear that you a had a great experience with Cory and the rest of our Subaru of Corvallis team. Your feedback means a lot to us and we appreciate you taking the time to let us know how we're doing. Have a great day!

June 16, 2022

Service representative is highly personable and professional. I felt comfortable the minute I walked in. More

by Subarureview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry to admit, don’t know
Jul 29, 2022 -

Subaru of Albany responded

Subarureview, we really appreciate your great feedback! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Corvallis. We look forward to seeing you next visit. Thank you again and have a wonderful day!

June 11, 2022

I am always very pleased with the service I receive when I take my vehicle in for inspection. They are prompt know who I am when I pull una and leave my car clean every time. I drive 3 hours each way to bri More

by darcydoodles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 29, 2022 -

Subaru of Albany responded

Darcydoodles, thank you so much for your feedback and for making the drive to do business with us! Our team will be very happy to hear about your kind words and high star rating! Thank you again for taking the time to let us know how we did. We look forward to seeing you again soon. Hope you have a great day!

June 10, 2022

Angela communicated well with me about my car. And your shuttle driver was quick to ask if I needed a ride (didn't use shuttle) it also appeared he did a great job communicating with others waitin More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Jul 29, 2022 -

Subaru of Albany responded

Me, we strive for a high level of customer satisfaction in all aspects of our dealership. Your feedback means a lot to us and we appreciate you taking the time to let us know about your visit! We will be sure to pass along your kind words to Angela and the rest of the Subaru of Corvallis team. Thank you again and have a wonderful day!

June 08, 2022

Rolled in without an appointment and a sketchy battery and Angela took great care of me! Checked the battery right away and had it replaced in 30 minutes. Great experience all around! More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Jul 29, 2022 -

Subaru of Albany responded

Lg, we are glad we could help! Thank you for taking the time to tell us about your experience with our service department. We will be happy to pass along your comments to Angela and the rest of the Subaru of Corvallis team. Have a wonderful day!

June 08, 2022

Friendly, thorough, professional. Wouldn't go anywhere else, Stayed at dealership during service & it was clean & comfortable. More

by Tudy426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Jul 29, 2022 -

Subaru of Albany responded

Tudy426, thanks for your great review, and for giving our dealership such a high star rating! It's our goal to provide the best customer experience possible and we truly appreciate you taking the time to leave us this feedback! We look forward to seeing you again soon.

June 04, 2022

Friendly, detailed, proficient and professional interaction making the overall experience much less of a hassle. More

by Gatornp1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
Jul 29, 2022 -

Subaru of Albany responded

Gatornp1996, we are very happy we could provide you with a positive experience! We are so pleased you enjoyed your visit to Subaru of Corvallis. Thank you for taking the time to give us your feedback and letting us know how we're doing. Have a great day!

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