Subaru White Plains

Accommodating and caring Shopping for a used car is always a challenge for me because of my many allergies. Jeremy Abramson had Leonardo Didonna and Han Jang line up cars tha Shopping for a used car is always a challenge for me because of my many allergies. Jeremy Abramson had Leonardo Didonna and Han Jang line up cars that met my qualifications and they gave me time to sit in each one until I found one that did not trigger an allergic reaction. Previous dealers just made snide comments about how Subaru owners all have dogs and use air freshener so I can't expect to find a used car that met my needs. It was a pleasure to work with people who were accommodating and caring. More

If I could give the service center 5 negative stars I would. Run from this Service Center as fast as you can! If I could give the service center 5 negative stars I would. I brought my Subaru Forester in for the Run from this Service Center as fast as you can! If I could give the service center 5 negative stars I would. I brought my Subaru Forester in for the airbag recall. I have been to the back to the service center three times in less than two weeks. The first two times the pillar panels in the front became loose and came off, after trying to fix it the second time, they broke the air vent on the passenger side. The problems are still not fixed. I love my Subaru it's never given my one minute of mechanical problems in 10 years, one visit to Westchester Subaru and it looks like crap. I was going to replace my current car just because I wanted the new bells and whistles. Now I'm sure I will not get another Subaru, because the service is unbelievably incompetent. More

The nastiest experience I’ve ever had at a car dealership. I NEVER write reviews but after my experience today at Westchester Subaru, I feel compelled to do so. My daughter just leased a car there and I was al I NEVER write reviews but after my experience today at Westchester Subaru, I feel compelled to do so. My daughter just leased a car there and I was along to co-sign with my wife. The financial person was so rude and passive-aggressive, I walked out and let my wife and daughter do the deal as it was my daughter’s car. If it was up to me, I would’ve left with no car. More

A Dealership of true Professionals! We just purchased our second Subaru from Julian Gill at Westchester Subaru (we've owned 3 total). He's a gentleman and a true professional. First, We just purchased our second Subaru from Julian Gill at Westchester Subaru (we've owned 3 total). He's a gentleman and a true professional. First, we looked at the inventory on their easy-to-use website, which includes prices. Called Julian and he guided us thru the options. He does all the work for you! Our new Forester was ready at specified time and we had a positive experience with their finance professional. A great car from a great sales associate at a great dealership, and at a very reasonable price. In addition, I've been using their service department for about 20 years. It too, is run very professionally. More

Carly Ma - ask for no one other than her! I had a pleasant experience with my most recent Subaru purchase. Carly Ma is an excellent sales person. I highly recommend The Premier Collection at I had a pleasant experience with my most recent Subaru purchase. Carly Ma is an excellent sales person. I highly recommend The Premier Collection at 500 Tarry Town Road, White Plains, NY 10607 for your next Subaru Purchase. There is not hard sale and the finances are explained in full. This is my 3rd Subaru and with Subaru growing to be popular in the United States, I had my choices of locations. This is my second one from this location. More

Remarkable service with Ms Carly Excellent experience and professionalism. Very satisfied with Ms Carly. I will recommend to any one. I will purchase a Subaru for my Family. Thank you Excellent experience and professionalism. Very satisfied with Ms Carly. I will recommend to any one. I will purchase a Subaru for my Family. Thank you for excellent service,Carly More

Great Experience I went to Westchester Subaru to Purchase a new Imprezza. Everybody I interacted with was pleasant and professional. The receptionist introduced me to I went to Westchester Subaru to Purchase a new Imprezza. Everybody I interacted with was pleasant and professional. The receptionist introduced me to Oliver the manager who greeted me with an upbeat attitude and introduced me to Carly Ma, the salesperson who would help me. She was wonderful. She helped me pick out a color (crimson pearl) and showed me the different financing options. The next day when I went to pick up the car she took the time to show me how to link my phone with the cars computer. It was very helpful as I am not too technically savvy. I would reccomend Westchester Subaru as a dealer and especially Carly as a salesperson. More

Subaru Ascent Julian Gill is great, and I enjoyed my new car buying and trade-in experience. Very happy knowing I can follow with him on any questions with our new Julian Gill is great, and I enjoyed my new car buying and trade-in experience. Very happy knowing I can follow with him on any questions with our new Subaru Ascent - which is great. I recommend visiting Julian at Westchester Subaru. More

Unprofessional and Disrespectful Dear Carly, Sales Associate, Some words of advice: 1. When you ask the client how her holiday was and she politely responds, "It was lovely. How wa Dear Carly, Sales Associate, Some words of advice: 1. When you ask the client how her holiday was and she politely responds, "It was lovely. How was yours?" please do not go on to describe your search for lingerie at Lord and Taylor and Victoria's Secret. 2. And don't follow that tale with a long-winded one about your discovery of Shake Shack when looking for VS and ask the client if she thinks SmashBurger is better. 3. When given a specific VIN # for the car the client wants to test drive, don't say, "I'll go get it," and then bring around a different car. 4. When the client asks why this isn't the car she wants to drive, don't make up a lie on the spot about how it's sold, or sorry, no, it's just unavailable right now. 5. When client repeats for the 5th time in your encounter that she is here to simply drive a base model, do not respond with, "But I just wanted you to see how comfortable this one is. It's basically the same thing." 6. If the client insists (AGAIN) for what was promised and you say, "Well, we'll need to set up another appointment if that's what you want to do," don't be so surprised when the client leaves abruptly saying, "This is not working out. I am going home now." 7. Finally, after an encounter like this, do not send a cheery email 30 minutes later letting the client know that it was a pleasure working with her and you're always at her service. More

I inquired about a car on Wednesday. S Its Sunday, i bought a car from Bill Kolb Subaru instead. Westchester service was laughable. Oh, and still don't have quote. I even emailed the ma Its Sunday, i bought a car from Bill Kolb Subaru instead. Westchester service was laughable. Oh, and still don't have quote. I even emailed the manager, dear manager, i'm not sure what is taking your team so long to get back to me but I'm going to buy a car within 24 hours. No response. More