
Subaru White Plains
Elmsford, NY
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I always am treated with respect and professionalism. And of course my Service Advisor looks out for me and takes care of my concerns. Great service And of course my Service Advisor looks out for me and takes care of my concerns. Great service More
Constant flow When you arrive at the service center, you are greeted and moved right along. The transition is smooth. Wait time is minimal if waiting for service. When you arrive at the service center, you are greeted and moved right along. The transition is smooth. Wait time is minimal if waiting for service. More
Need some work in finance My sales consultant couldn't have been more patient and helpful with reviewing the new Outback I have leased. The finance department needs some help w My sales consultant couldn't have been more patient and helpful with reviewing the new Outback I have leased. The finance department needs some help with giving estimates. More
Helpful and knowledgeable Julian Gill assisted me in purchasing my crosstrek. He was extremely courteous and helpful in explaining all the safety features of the car. The dea Julian Gill assisted me in purchasing my crosstrek. He was extremely courteous and helpful in explaining all the safety features of the car. The dealership was able to find the model and color I wanted very quickly. More
Competent, caring and professional service. Treated very well. Problem addressed and corrected. Everything done to make my experience pleasasnt and comfortable. Westchester Subaru has updated Treated very well. Problem addressed and corrected. Everything done to make my experience pleasasnt and comfortable. Westchester Subaru has updated their service area so they are now top of the line and customer friendly. More
Do not use this dealership if you are out of state! I contacted this dealership from Autotrader Sunday. I received an email stating someone would be in contact with me. Monday morning promptly at 9:00 I contacted this dealership from Autotrader Sunday. I received an email stating someone would be in contact with me. Monday morning promptly at 9:00 I was contacted by a salesman. I do not remember the name. I told him I was interested in the 2014 Chrysler S Convertible and that I was out of state. I asked some questions about the car and told him I was serious about purchasing it. He told me they were very busy today and that he could not promise anything immediate. He said he would give my information to the used car salesman and he would call me. Needless to day I was never contacted and waited around all day. I told him I was off today and wanted to get the financing through his dealership, which is a bonus because they get a kickback. He told me to apply online which I did immediately. When I called the dealership around noon to check on my application approval and speak to the used car manager, I was told it was already sold this morning. When someone calls first thing in the morning and is a serious buyer regardless of where you are from, you should give them first class service and make it a priority to sale the car. I am very disappointed but will continue to look online nationwide and will find another with a dealership that will take my call seriously and deal with the final sale of the car. More
Courteous and convenient The staff at Subaru inspire confidence. I know my car is in good hands. They explain everything that needs to be done in terms I can understand. I l The staff at Subaru inspire confidence. I know my car is in good hands. They explain everything that needs to be done in terms I can understand. I like the comfort of the waiting area also. More
Great Experience Personable helpful sales staff, no pressure to make a fair deal. Pricing on the car and your trade in was fair, the buying process is easy, and I left Personable helpful sales staff, no pressure to make a fair deal. Pricing on the car and your trade in was fair, the buying process is easy, and I left with a great deal on my new car. Open to accommodating my requirements with good intentions. Waiting area, show room and parking are small however, it looks like they are expanding and moving to a bigger location. I will come back here again for my next car. More
new car purchase Car delivered in good shape, on price and presented and explained well. Time for delivery either overly optimistic or misleading. Promised reimburse Car delivered in good shape, on price and presented and explained well. Time for delivery either overly optimistic or misleading. Promised reimbursement for seven (7) days of rental vehicle, two months ago. still waiting. very disappointing More
Accommodating and caring Shopping for a used car is always a challenge for me because of my many allergies. Jeremy Abramson had Leonardo Didonna and Han Jang line up cars tha Shopping for a used car is always a challenge for me because of my many allergies. Jeremy Abramson had Leonardo Didonna and Han Jang line up cars that met my qualifications and they gave me time to sit in each one until I found one that did not trigger an allergic reaction. Previous dealers just made snide comments about how Subaru owners all have dogs and use air freshener so I can't expect to find a used car that met my needs. It was a pleasure to work with people who were accommodating and caring. More