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Subaru White Plains

Elmsford, NY

4.6
398 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 398 reviews

July 02, 2020

Extremely courteous, I was listened to very closely about my concerns about my car. Tom went over my concerns before the car going in for service. Was contacted with updates. I am very happy with the work More

by Laidie
Recommend Dealer
Yes
Employees Worked With
Tom kominsky 5 stars
Jul 06, 2020 -

Subaru White Plains responded

Hi Laidie! Your safety on the road is our top priority, so it's extremely important that our service team listens carefully and takes it seriously. Your concerns are our concerns and we're glad that Tom kept you informed on the progress of your vehicle. Please take care and get in touch with us if there is anything else that we can do for you! Stay safe and see you next time!

July 01, 2020

Rocco Chiusano made buying a new car the most painless and actually enjoyable experience ever! He is incredibly efficient, very helpful and funny! One example - due to COVID, we were going to be on hold More

by Rhonda
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jul 01, 2020 -

Subaru White Plains responded

Hi Rhonda! We're so glad to hear that Rocco has another fan! He's no stranger to going above and beyond for his customers and it's fantastic that he went the extra mile for you! Our staff do their best to create an experience that is not only educational, but is also fun and stress-free! If you have any other questions or concerns about your vehicle, we would be happy to help! Stay safe and we can't wait to see you next time!

June 30, 2020

Kimber Gieringer was my service advisor.She has Kimber Gieringer was my service advisor. She has excellent customer service and communication skills. Kimber is competent, personable and an asset More

by auntsuze
Recommend Dealer
Yes
Employees Worked With
Kimber Gieringer
Jul 01, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words about Kimber and for taking the time out of your day to tell us! Kimber is absolutely an asset to our team and we are so grateful to have her on our staff! If you have any concerns about your vehicle, please don't hesitate to give us a call or send us an email! Your safety on the road is one of our top priorities! Stay safe and take care!

June 23, 2020

Front drivers tire balanced your service department stripped one lug nut but not replace it gave us back the car anyway and I drove away More

by joanbaltar
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 15, 2020 -

Subaru White Plains responded

Hello, I'm so sorry to hear about your experience and would like to speak to you about it in more detail. Please call me at 914-570-3524 or email me the best number and time to call you directly. Sincerely, John DeAngelis, Service & Parts Director

June 16, 2020

Service people courteous. Were prompt called me to confer. Sent car to take me home and pick me up. I like having my car washed after servicing More

by Ray of Sunshine
Recommend Dealer
Yes
Employees Worked With
Service
Jun 17, 2020 -

Subaru White Plains responded

Hello! We're so happy to hear that our service department went above and beyond for you! We strive to keep you informed about your vehicle and are happy to provide accommodations! Please let us know if we can help you with anything else concerning your vehicle before your next visit! Please stay safe and we can't wait to see you again next time! Take care!

June 15, 2020

Sales Worked with Rocco. He was professional. He listened to what I wanted and found the car. It was great working with him. Thank you Maryevelyn kennelt More

by kennelty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Abramson
Jun 17, 2020 -

Subaru White Plains responded

Hi MaryEvelyn! Thank you for letting us know about your experience with Rocco! We're so glad that he left such a lasting impression on you! Rocco is a fantastic listener and he does his best to incorporate all the information he receives into his suggestions! We can't wait to see you at your next visit! If you need anything else concerning your vehicle before then, please don't hesitate to give us a call or send us an email! Take care!

June 14, 2020

I recently purchased a Subaru Outback from Rocco at Subaru of white plains and couldn't be happier. He was genuine, honest, hard working and just an overall pleasure to deal with. It doesn't hurt tha More

by Azar718
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Jun 15, 2020 -

Subaru White Plains responded

Hello! We love reading reviews like yours as we enjoy hearing about our customers' experiences. It is fantastic that you did so much research ahead of time and that Rocco listened to everything you were looking for! As far as your time in our dealership, we are doing all we can to protect the health of our staff and customers, including following the recommendations by the CDC. If you have any additional questions or comments about your new Subaru Outback, we would be happy to answer them for you and assist you! Stay safe and we'll see you next time!

June 13, 2020

No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication. No games. Final price was exactly as negoti More

by juan.r.gonzalez90
Recommend Dealer
Yes
Employees Worked With
Rocco
Jun 15, 2020 -

Subaru White Plains responded

Hi Juan! We're happy to see that Rocco got you in the vehicle that works best for you! We know how stressful car buying can be and our team strives every day to remove those pressures. Rocco is always happy to listen to what you need and and make his recommendation! If you have any questions or concerns going forward, we would be happy to help by phone, email, or in person! We trust that you are staying safe during these tough times and we can't wait to see you again!

June 13, 2020

My experience with Subaru White Plains was A+. Rocco Chiusano and Gabriel Casanova were extremely professional and very responsive in assisting me with a new lease after my Impreza was totaled. I w More

by NancyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chiusano and Gabriel Casanova
Jun 15, 2020 -

Subaru White Plains responded

Hi Nancy! First, we are sorry to hear about your Impreza and we are glad to see that you are doing okay afterward. Second, we're glad to hear that Rocco and Gabriel came together to get you back out on the road. We have had to adapt to these tough times and being responsive is especially critical, now more than ever. Thank you for all the future recommendations! If there are any questions or concerns about your new vehicle, or if there is anything else that we can help you with regarding the vehicle, we would be more than happy to help you. Please stay safe and we can't wait to see you next time!

June 11, 2020

The service department is great. I had a problem with an engine repair. They sent a truck to pick up the car out of state, provided a long term loaner and resolved all the issues. Highly recommended. More

by Zerosum
Recommend Dealer
Yes
Employees Worked With
Thomas Cominsky
Jun 12, 2020 -

Subaru White Plains responded

We take great pride in our service department and the amenities we provide, service loaners being just one of them. Thank you for your kind words and putting your trust in us to handle your engine repair. Your recommendation is the greatest compliment. We are glad we could help you out during this tough time. Please let us know if there is anything else we can do.

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