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Subaru White Plains

Elmsford, NY

4.6
394 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 394 reviews

June 16, 2020

Service people courteous. Were prompt called me to confer. Sent car to take me home and pick me up. I like having my car washed after servicing More

by Ray of Sunshine
Recommend Dealer
Yes
Employees Worked With
Service
Jun 17, 2020 -

Subaru White Plains responded

Hello! We're so happy to hear that our service department went above and beyond for you! We strive to keep you informed about your vehicle and are happy to provide accommodations! Please let us know if we can help you with anything else concerning your vehicle before your next visit! Please stay safe and we can't wait to see you again next time! Take care!

June 15, 2020

Sales Worked with Rocco. He was professional. He listened to what I wanted and found the car. It was great working with him. Thank you Maryevelyn kennelt More

by kennelty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Abramson
Jun 17, 2020 -

Subaru White Plains responded

Hi MaryEvelyn! Thank you for letting us know about your experience with Rocco! We're so glad that he left such a lasting impression on you! Rocco is a fantastic listener and he does his best to incorporate all the information he receives into his suggestions! We can't wait to see you at your next visit! If you need anything else concerning your vehicle before then, please don't hesitate to give us a call or send us an email! Take care!

June 14, 2020

I recently purchased a Subaru Outback from Rocco at Subaru of white plains and couldn't be happier. He was genuine, honest, hard working and just an overall pleasure to deal with. It doesn't hurt tha More

by Azar718
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Jun 15, 2020 -

Subaru White Plains responded

Hello! We love reading reviews like yours as we enjoy hearing about our customers' experiences. It is fantastic that you did so much research ahead of time and that Rocco listened to everything you were looking for! As far as your time in our dealership, we are doing all we can to protect the health of our staff and customers, including following the recommendations by the CDC. If you have any additional questions or comments about your new Subaru Outback, we would be happy to answer them for you and assist you! Stay safe and we'll see you next time!

June 13, 2020

No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication. No games. Final price was exactly as negoti More

by juan.r.gonzalez90
Recommend Dealer
Yes
Employees Worked With
Rocco
Jun 15, 2020 -

Subaru White Plains responded

Hi Juan! We're happy to see that Rocco got you in the vehicle that works best for you! We know how stressful car buying can be and our team strives every day to remove those pressures. Rocco is always happy to listen to what you need and and make his recommendation! If you have any questions or concerns going forward, we would be happy to help by phone, email, or in person! We trust that you are staying safe during these tough times and we can't wait to see you again!

June 13, 2020

My experience with Subaru White Plains was A+. Rocco Chiusano and Gabriel Casanova were extremely professional and very responsive in assisting me with a new lease after my Impreza was totaled. I w More

by NancyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chiusano and Gabriel Casanova
Jun 15, 2020 -

Subaru White Plains responded

Hi Nancy! First, we are sorry to hear about your Impreza and we are glad to see that you are doing okay afterward. Second, we're glad to hear that Rocco and Gabriel came together to get you back out on the road. We have had to adapt to these tough times and being responsive is especially critical, now more than ever. Thank you for all the future recommendations! If there are any questions or concerns about your new vehicle, or if there is anything else that we can help you with regarding the vehicle, we would be more than happy to help you. Please stay safe and we can't wait to see you next time!

June 11, 2020

The service department is great. I had a problem with an engine repair. They sent a truck to pick up the car out of state, provided a long term loaner and resolved all the issues. Highly recommended. More

by Zerosum
Recommend Dealer
Yes
Employees Worked With
Thomas Cominsky
Jun 12, 2020 -

Subaru White Plains responded

We take great pride in our service department and the amenities we provide, service loaners being just one of them. Thank you for your kind words and putting your trust in us to handle your engine repair. Your recommendation is the greatest compliment. We are glad we could help you out during this tough time. Please let us know if there is anything else we can do.

June 09, 2020

Customer service was helpful, efficient.Kimber contacted Customer service was helpful, efficient. Kimber contacted me during the day to obtain permission for additional work. Work was done by technicians. More

by mskmartucci
Recommend Dealer
Yes
Employees Worked With
Kimber - Customer Service
Jun 10, 2020 -

Subaru White Plains responded

Hello! We're glad to hear that our service department is doing their due diligence in making sure that everything is good to go with your vehicle! We want to make sure that you are back out on the road safely! Please let us know if your vehicle requires any other maintenance! We are just a phone call or email away and would be happy to help! Stay safe and we'll see you next time!

June 06, 2020

Thank You!!!!! Rocco Chiusano made purchasing our Forester so easy and seamless. He is knowledgeable and efficient which made buying a car during COVID-19 hassle fre More

by farmgirlind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jun 10, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words and the recommendation for Rocco! We know that Rocco goes above and beyond for us customers all the time and we are incredibly grateful for all his efforts. We are happy to hear that you are enjoying the vehicle so far! We can't wait to see you next time and we hope that you are staying safe!

June 02, 2020

Almost Seamless We have to say, during this Covid-19 crisis, Rocco Chiusano made the leasing of our new Subaru Outback almost seamless. It was nice to deal with someo More

by jan04090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jun 04, 2020 -

Subaru White Plains responded

Hello! Rocco is a huge help to us and we're so glad that he went the extra mile for you! We are doing all we can during these times to ensure the health of our customers and our staff. We want to make sure that your vehicle is in good road condition, especially after you just picked up your vehicle, so we are more than happy to follow up to be sure everything turns out well. We hope you continue to enjoy your Subaru Outback and we can't wait to see you again! Please get in contact with us if there is anything else we can do for you! See you next time!

June 01, 2020

Great service...professional staff. I will definitely go back. If I may add, the waiting area is clean. The gentleman whom I interacted with was courteous and knwoledgeable of the car and answered all my qu More

by Gjcherenfant
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Jun 04, 2020 -

Subaru White Plains responded

Hello! We are so glad that you found the conditions of our facilities to be clean and that our staff were accommodating to you! Of course, if you have any questions or concerns about your vehicle, we would be happy to help you! We are just a phone call or email away! We trust that you are staying safe during these tough times and we can't wait to see you next time!

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