Subaru White Plains

At Subaru of while plains dealership, I will not purchase a new or used vehicle. Salesman provides phenomenal service to get your business and trust. Here is we’re everything collapses. The upper managem a new or used vehicle. Salesman provides phenomenal service to get your business and trust. Here is we’re everything collapses. The upper management fails miserably getting back to customer in the absence of salesman - (by end of business day). After paying thousands for a new car , I felt like all I went through was they were doing me a favor. Here is the issue , There was a wrinkle/small discrepancy on trade in original car title. I did what was “right” by dealership and myself(all in good faith). Left a check In good faith to bridge the gap, to be returned as soon matter was resolved. After the resolution and dealership was satisfied with what they felt it was needed. When it came to pick up personal check left in good faith at dealership location and I asked to please be called back to confirm and coordinate check pick up at dealership. All I heard from dealership leadersship was crickets-not a call back nor a return text as acknowledgment. THIS RAISED A RED FLAG as major concern. Subaru if you are listening- When it comes to money, please fullfill your duties and obligations on the spot. Originally When the dealership asked me for a check, I delivered on the spot, no questions asked. The same is expected on the return when I delivered my end of my bargain . As a result , I will hold back in future purchasing from Subaru. Let me break it down . 1-2k in additional car accessories that I realized I can add to new purchased vehicle and 2.5K added security “gold plus” extended service and the 50K electric car, which I was planning to buy next year-because of high my mileage and electric car seem most cost effective for my needs. More

Brought my Ascent in for service, everything went well, beginning with the service rep. Very helpful beginning with the service rep. Very helpful More

It doesn't allow for ZERO stars. ..But if you see a salesman named MICHAEL D. run!!! I don't know how a used car salesman ever got hired to sell new cars, But ask for someone else. If ..But if you see a salesman named MICHAEL D. run!!! I don't know how a used car salesman ever got hired to sell new cars, But ask for someone else. If you want to pay in full he insists to have the funds wired ASAP then when you try to contact him to make sure the funds arrived he does not return your calls or text. I called the showroom and they told me he is there. I believe as soon as he gets his commission you're dead to him. I tried to contact him several times but it took a nasty call to the showroom for him to call me back. He insists in a threatening way you need to pick it up right away because his boss doesn't want cars hanging around. I would advise you to stay clear of this dealership. More

Thanks to the service department at Subaru White Plains. My experience there recently for annual maintenance was efficient courteous and timely. My service advisor Rubi Garcia was exceptional. She provided My experience there recently for annual maintenance was efficient courteous and timely. My service advisor Rubi Garcia was exceptional. She provided me with excellent customer service. The tech’s are 1st rate and I got my car back cleaned inside and out . I recommend them! More

Everyone was absolutely amazing from the moment I came in to the store I was greeted with smiles and attention everyone was so kind, patient, and attentive definitely helped my decision. Isidro was very help to the store I was greeted with smiles and attention everyone was so kind, patient, and attentive definitely helped my decision. Isidro was very helpful aswell and made me comfortable as English is my second language. More

Promises are kept Work is excellent Work is completed in time promised Waiting area is comfortable in time promised Waiting area is comfortable More

I've been happy with WP Subaru from the time I bought my car. Good service in a prompt time car. Good service in a prompt time More

Mike and his team were super helpful and professional. Always love coming to this Subaru. Always love coming to this Subaru. More

Great service, great staff, great deal. Would recommend to anyone looking for a new Subaru! Would recommend to anyone looking for a new Subaru! More