Subaru White Plains
Elmsford, NY
Filter Reviews by Keyword
By Type
Showing 434 reviews
Brought my car in for its annual inspection. Elijah was very helpful. Explain they would be doing a video multi-point inspection also. The video multi-point inspection was very insightful. Thank Elijah was very helpful. Explain they would be doing a video multi-point inspection also. The video multi-point inspection was very insightful. Thankfully nothing needed this time. More
Appt wast @ 8am the car was not ready until after 5pm and was dropped off to me at 5:35pm by Luis I had clearly told agent I needed car before 5pm I understand it was not the agents fault but the mechanics was dropped off to me at 5:35pm by Luis I had clearly told agent I needed car before 5pm I understand it was not the agents fault but the mechanics More
The sales process was very pleasant and easy. Subaru helpt with the negotiations of a 2017 Crosstrek (miles 68,000). After 5-6 months however it turned out there were two major safety issues with Subaru helpt with the negotiations of a 2017 Crosstrek (miles 68,000). After 5-6 months however it turned out there were two major safety issues with the car and Subaru did not assist or get back to me. Even though the car was secondhand, I did expect it to be fully serviced, and if there were any issues they should have been discussed. The two issues: front low arm bushing needed to be replaced immediately. Car was unsafe to drive. Cost $850. Rust around the brakes another big repair $800. I did not expect these repairs in my first year owning this car. What made me most upset was that Subaru ignored my emails. Because of this, I cannot recommend this Subaru dealer. More
Subaru White Plains service department is second to none! You receive a video from the technician showing you the status of your car and reasons why services are needed. The service representative keeps you You receive a video from the technician showing you the status of your car and reasons why services are needed. The service representative keeps you updated via text or calls, they are all so friendly and knowledgeable! Transparency is all you get from the get-go! And a complimentary car wash! Highly recommend them! More

