Subaru White Plains
Elmsford, NY
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I have been to many places over the years. I have never before had as positive an experience as I do with Subaru White Plains. From check in to covering work to be done to wrapping up with a c I have never before had as positive an experience as I do with Subaru White Plains. From check in to covering work to be done to wrapping up with a car wash. Staff is great and very courteous and knowledgeable. They are in a word, great. More
One of the best vehicle purchase experiences I've ever had. Fair price, excellent communication and each of the staff I worked with during that process were extremely friendly, personal as well as profess had. Fair price, excellent communication and each of the staff I worked with during that process were extremely friendly, personal as well as professional. I live over 50 miles away from this dealership but received a much better deal than my local dealership offered and they went out of their way to get me the vehicle with the options I wanted. More
Great staff, knowledgeable, professional, and personal. No pressure from sales people. They provided a win win experience for both the customer and the sales team. No pressure from sales people. They provided a win win experience for both the customer and the sales team. More
I love Subaru the customer service is the best! Everyone is so friendly and helpful, they also take their time to explain any questions and they always go above and beyond! I 100% recommend it! Everyone is so friendly and helpful, they also take their time to explain any questions and they always go above and beyond! I 100% recommend it! More
Appointment was easy to schedule They took the car on time Told me how long it might take I waited The car was ready exactly as promised My service manager Devin has confirmed what is so great about time Told me how long it might take I waited The car was ready exactly as promised My service manager Devin has confirmed what is so great about Subaru WP! Highly recommend them! More
Despite I do not own a Subaru, nor do my sons, I decided to purchase my son's tires at Subaru White Plains and have my Hyundai get a NY State Inspection at the same time. WHY do you ask?! I heard so many gr to purchase my son's tires at Subaru White Plains and have my Hyundai get a NY State Inspection at the same time. WHY do you ask?! I heard so many great things about their service department and since customer service & price is very important to me, I decided to give them a try. I am glad I did!! Service Advisor Nick took the time to go over my options regarding tires and gave me a great price on top of it, YES, they even beat MAVIS & Tire Rack. AND Service Advisor Luis was kind enough in accommodating me for the NY State Inspection by surprising me with a complimentary "First Time Customer" offering on my state inspection. I enjoyed waiting comfortably in their lounge as I enjoyed a selection of refreshments & snacks and all the while both Nick & Luis kept me in the loop the entire time. Both Nick & Luis are the epitome of professionalism coupled with a friendly demeanor. More
Personnel is welcoming, efficient and personable. They’re very attentive to the individual needs of the customer, and also make sure we’re comfortable in the lounge while waiting for the car to be se They’re very attentive to the individual needs of the customer, and also make sure we’re comfortable in the lounge while waiting for the car to be serviced. A pleasant experience overall! More
Overall, the experience is good. Sometimes there are some discrepancies in information communication. If the dealer can provide translations into common languages, it will be of grea Sometimes there are some discrepancies in information communication. If the dealer can provide translations into common languages, it will be of great benefit to sales. More

