Subaru Superstore - Service Center

For my first time it was a little confusing as far as where I was to park and where I was to go for service but once there, the service guy was real friendly and let us know exactly what was going to hap where I was to park and where I was to go for service but once there, the service guy was real friendly and let us know exactly what was going to happen. When I had asked him about paint to fill in a scratch my husband put in my new car, he directed me to a bumper guard that worked excellently in hiding the scratch. Easy money-friendly fix for an upsetting problem. More

Superior customer service as always. Timeliness of the repar of my car. Adam was great. Timeliness of the repar of my car. Adam was great. More

Always very clean and staff is always friendly and seems to truly care. Always good service. to truly care. Always good service. More

service was good but problem can not be found and Subaru factory rep is no help. people at superstore went out of their way to help but it is something that they can not find. factory rep is no help. people at superstore went out of their way to help but it is something that they can not find. More

In for just an oil change. As always, service was very pleasant. In and out very quickly. Nice waiting area As always, service was very pleasant. In and out very quickly. Nice waiting area More

The service on my Subaru Outback was great! I came in for a rough idol and later requested to spray the engine. Both were done perfectly. I was very pleased that the car was running smooth and I came in for a rough idol and later requested to spray the engine. Both were done perfectly. I was very pleased that the car was running smooth and quite again. More

I had an issue with the radio and navigation system. I had an extended warranty that the dealership accepted without a problem. The installation of a new radio solved the problem. The installation was d I had an extended warranty that the dealership accepted without a problem. The installation of a new radio solved the problem. The installation was done in around one hour so my down time was minimal. Adam will be my "guy" from now on. More

The service department is very good. Not perfect but very good. You will not find better with any of the other area dealer service departments. I consider them the best in the Phoenix a Not perfect but very good. You will not find better with any of the other area dealer service departments. I consider them the best in the Phoenix area. I only service my Subaru at a dealer service department as I only want trained Subaru techs and OEM Subaru parts. I have used them for service many times over the last 14 months. I am new to the area but not new to Subaru having owner 5 Outbacks and 1 Legacy. I am personally in another area of the repair business and I want my vehicle fixed correctly exactly the way I do repairs and service my own clients. These guys try very hard and do run a 1st class operation. They are willing to get things right if there are issues and they are willing to help work with Subaru for unusual issues when a vehicle is out of warranty. Their prices are not cheap for service and you might pay a little more for parts but, for people that stand behind their service and genuinely listen when there are service issues ( and there have been some), doing business with them is worth it for me. I am willing to pay for trained service techs and their expertise. Subaru as a manufacturer is not perfect and there are issues with their cars same as any other make. I consider a great service department as a most valuable part of vehicle ownership. They are not the only dealer I have gone to in the area but they are the only dealer service department that I will use. More

I have had great service in the Service Department for my Subaru Outback. After five years I am still treated with respect. Today Darien Humbert was very helpful. I drive 190 miles each way to return to this Subaru Outback. After five years I am still treated with respect. Today Darien Humbert was very helpful. I drive 190 miles each way to return to this Dealership. More