Subaru Superstore - Service Center

The staff was very helpful and understanding to my problem. They were also very attentive when I was in the waiting area. The waiting are is quite comfortable with the flat-screen TVs and the leathe problem. They were also very attentive when I was in the waiting area. The waiting are is quite comfortable with the flat-screen TVs and the leather chairs. The job was performed in a timely manner and was covered under warranty and that was great. More

Kristi Moore (Service Advisor) consistently provides professional, friendly and outstanding service. She had my loaner vehicle ready when I arrived to drop off my vehicle for service. The service was pr professional, friendly and outstanding service. She had my loaner vehicle ready when I arrived to drop off my vehicle for service. The service was prompt and efficient and my vehicle was ready the same day even though I returned the next day to pick up my vehicle. The technician was even able to resolve an obscure noise coming from the engine compartment. The service department is large and inviting and Subaru Superstore makes warranty tune-ups easy and hassle-free. More

Service shop did an excellent job detailing my forester. It looks beautiful now-it was very dirty when I brought it in. Kristi was very friendly and great to work with. I really like this dealership-everyon It looks beautiful now-it was very dirty when I brought it in. Kristi was very friendly and great to work with. I really like this dealership-everyone is great to work with. Buying my car was a great experience also. More

Gil offered me an appointment the same day I called. I had a difficult to detect noise that could not be identified by 2 other shops. They succeeded at discovering the problem and doing the repair work fo had a difficult to detect noise that could not be identified by 2 other shops. They succeeded at discovering the problem and doing the repair work for me the same afternoon, allowing me to travel out of town with confidence. I have worked with Mike Harris in the past and can't say enough about how great he is to work with. He's knowledgable, professional and really cares about his customers. He just moved over to the Superstore and they're lucky to have him. Once his customers find this out, they're all going to be coming over for whatever they need. Thanks to everyone for your kind and excellent service. P.S. My dog had a very nice afternoon hanging out in the showroom as well!! More

I purchased a 2010 Forester from this dealer and I had a very positive experience. The dealer has done a great job keeping in touch with me to make sure I am still satisfied with my purchase. I had a nail i very positive experience. The dealer has done a great job keeping in touch with me to make sure I am still satisfied with my purchase. I had a nail in my tire and it was repaired in little time without an appointment. Ms. Moore was great and I'll be sure to come back again. Thank you!! More

This dealership is far different than any I've ever dealt with. Perhaps there is something to be said for family-owned. So honest and obvious they are seeking long term customers. I will definitely buy my ne with. Perhaps there is something to be said for family-owned. So honest and obvious they are seeking long term customers. I will definitely buy my next Subaru at their Chandler store...AWESOME More

It is time for my 30,000 mile maintainance work to be done. Kristi is working with me to do all the steps needed - but spaced apart to help with my budget. I appreciate the friendliness and courtesy of done. Kristi is working with me to do all the steps needed - but spaced apart to help with my budget. I appreciate the friendliness and courtesy of all employees I have dealt with! This is a great dealership. I recommend it to all. I AM A SUBARU NUT! :-) You need to sell t-shirts that say "I love my Subaru!" haha! More

I have relied on Mike to service my Outback Legacy since I bought it in Dec. of 2000, and I have always been happy with the recommendations he has given me over the years, never pushing on a unnecessary rep I bought it in Dec. of 2000, and I have always been happy with the recommendations he has given me over the years, never pushing on a unnecessary repair, but warning me when a repair might have to be done in the future . I used to take my car to the Scottsdale location, but this summer I had decided to give your facility a try as it was closer to our home, although I would miss Mike. I was delighted to find that Mike started working at your location and this convinced me that I will be coming back. Your facility looks wonderful, clean, plenty of light and I love the pictures on the walls. Mike was with a customer when I arrived a little too early for my appointment, not knowing exactly where you were located and a young lady checked me him, she was very efficient, courteous and very helpful. Keep up the good work! you have gained a new customer. Daniele T. More

This is a very wonderful dealership and have had good experiences every time I have been there. I was also very happy to see that Mike Harris had come over from the Power Subaru, I had always had very go experiences every time I have been there. I was also very happy to see that Mike Harris had come over from the Power Subaru, I had always had very good dealings with him when he was over at Power. Scott is always fun to talk with as well and has always taken care of my vehicles. More

Kristi made sure that I was satisfied with the service I received...to the point of having a detailer correct an oversight. She is very friendly and professional. The price for detailing was very competiti received...to the point of having a detailer correct an oversight. She is very friendly and professional. The price for detailing was very competitive. Kristi also helped arrange a loaner vehicle for my use. More