227 Reviews of Subaru Superstore - Service Center
Brought my car in for a mechanical issue. Service was very quick (done the same day), the problem got fixed, and the price was reasonable. Every member of the staff I had contact with was very friendly a very quick (done the same day), the problem got fixed, and the price was reasonable. Every member of the staff I had contact with was very friendly and happy to help. This was my first experience with this dealership and I will definitely be bringing my car back here. More
Mike Harris, Kristi Moore, and Raul Ramirez were very helpful in answering service, pricing and parts questions. Service was prompt, my car was washed, and staff was very friendly. Dealership/waiting a helpful in answering service, pricing and parts questions. Service was prompt, my car was washed, and staff was very friendly. Dealership/waiting area was very clean and well stocked with snacks, drinks, and reading material...and TVs. It is a pleasure having my car serviced at this dealership! More
Servicing our new Outback is a breeze. Everyone is friendly and helpful. Mike is an absolute pleasure; he was more than accommodating of my crazy schedule. He did all the little 'extras' to make my se friendly and helpful. Mike is an absolute pleasure; he was more than accommodating of my crazy schedule. He did all the little 'extras' to make my service experience positive. They even provided a loaner at no cost!!! Best part is that my car comes back cleaner than when I leave it! Thanks Subaru - WOW! More
Had my 07' Legacy serviced here since it was the closest subaru dealership to my place. The staff was helpful and friendly. The place had free fresh coffee dispensing machine and a variety of snacks includi subaru dealership to my place. The staff was helpful and friendly. The place had free fresh coffee dispensing machine and a variety of snacks including fruits. All trash cans to my amazement were automated! Never had I've seen one before. The restrooms were clean, actually the whole place was clean. They have 2 Desktop computers with DSL Hi-speed internet that I used while waiting for my car's maintenance to get done. PLus They have a photocopy/fax machine that you could use for free! It was by far the best waiting place I've been to. I recommend this dealership to have their cars serviced. They are really honest! More
The cost for changing the spark plugs was horrible. $54.96 parts and $90 labor. I was appalled. The other cost was reasonable but still higher than other places for an oil change which was $32.95. I lo $54.96 parts and $90 labor. I was appalled. The other cost was reasonable but still higher than other places for an oil change which was $32.95. I love my Subaru but the dealerships cost is way above the adverage price. No wonder people go elsewhere for service. Besides the cost I love that dealership. But the cost is too high and with the economy the way it is "why should anyone pay that much extra for dealership service?" More
Mike and Kristi were very friendly. My service coupons were accepted and applied to my bill. The service department is very knowledgable about Subarus. Free would be a nice price, but nothing is free- s were accepted and applied to my bill. The service department is very knowledgable about Subarus. Free would be a nice price, but nothing is free- so the fees are reasonable. Mike is a great addition to the Chandler Superstore. More
Very prompt thorough service. We were given a nice loaner car to use while the work was being done. The car was cleaned inside and out before being returned to us. All the repairs done were thorough loaner car to use while the work was being done. The car was cleaned inside and out before being returned to us. All the repairs done were thoroughly explained to us. A discount was also applied to the final price. More
As always, great service, friendly staff, great waiting area. I never imagined having such a nice experience with a dealer from sales to service. I like looking around the showroom at accessories and other area. I never imagined having such a nice experience with a dealer from sales to service. I like looking around the showroom at accessories and other subarus. This is a great dealership and product that I would recomend to anyone. More
Called for a service appointment on Monday. Service department uses caller ID so I didn't have to give my name or description of my car. It was already on her screen. She knew I needed a periodic ser department uses caller ID so I didn't have to give my name or description of my car. It was already on her screen. She knew I needed a periodic service. I kept the appointment. The shop was ready for my car. I sat in comfort and read while the work was being done. In about an hour I was on the road again in my newly-serviced and newly-washed Subaru. Great overall experience. More
The dealership is physically attractive, clean, and a pleasant place to wait while service is done. However, the primary reason I continue to go back is because Kristi Moore is both friendly and knowled pleasant place to wait while service is done. However, the primary reason I continue to go back is because Kristi Moore is both friendly and knowledgeable and I get great service at a good price. I feel confident that the work is competently done...plus I love the free car wash! More