Subaru Superstore - Service Center

I had a "Check engine" message that was handled extremely well. The first time I took my Forester in with this message, it was checked and reset but I was not charged. The second time, just 3 month extremely well. The first time I took my Forester in with this message, it was checked and reset but I was not charged. The second time, just 3 months later, a sensor was replaced quickly and economically. Much appreciated. More

Kristi was outstanding. I recommend this dealership very highly. I had a first time oil change and check done on a new 2011 Outback. We are from Colorado snowbirding in AZ and had the oil changed here in highly. I had a first time oil change and check done on a new 2011 Outback. We are from Colorado snowbirding in AZ and had the oil changed here in AZ. Outstanding facility and service. I will continue my service in Colorado Springs at Heuberger. More

I've had my Subaru taken care of by Mike Harris, one of the repair managers, for seven years now. He gives honest assessments, and never pushes anyone to do repair/maintenance work that can be reasonably the repair managers, for seven years now. He gives honest assessments, and never pushes anyone to do repair/maintenance work that can be reasonably delayed for a period of time. He is friendly, helpful, and courteous. The waiting room at this store is off the hook! Area includes free bottled water, complimentary cookies and other snacks, spacious television area, plenty of seating, and two computers equipped with high speed internet and a printer. What else do you need? I plan on taking my subaru to the Chandler dealer for years to come. More

Service Person, Kristy, is excellent, trustworthy, and provides you with options. All the people at this dealership really want to have you as a satisfied customer. Provide transport home until your car i provides you with options. All the people at this dealership really want to have you as a satisfied customer. Provide transport home until your car is repaired. I liked them so much, I ended up buying a new Outback while my car was being repaired. Don W More

Am traveling the country and this is the third oil change at Subaru along the road, following Winnipeg (excellent), Memphis, (perfectly acceptable) and Chandler AZ (excellent). Staff was friendly and profess at Subaru along the road, following Winnipeg (excellent), Memphis, (perfectly acceptable) and Chandler AZ (excellent). Staff was friendly and professional, appointment timely despite my last-minute call, waiting conditions went beyond excellent with coffee, internet and wifi in a pleasant atmosphere to above and beyond with fresh fruit and cookies to the car was and tire black. The personal review of the safety inspection was well appreciated for this on-the-road traveler. More

We came in to have service on our Subaru Forester 2007 We came in to have service on our Subaru Forester 2007 while we were in Arizona. As we are visiting from New York, we found a great Subaru servic We came in to have service on our Subaru Forester 2007 while we were in Arizona. As we are visiting from New York, we found a great Subaru service store and the sales people were so hospitable and helpful, especially John Dye and Kristi Moore. They were so accomodating and took time to answer all our questions and visit with us while we waited for our car. Since we are in the process of wanting to buy a new Subaru, these people were extremely courteous and polite in answering our questions in regard to the new Forester. If we were back home, we probably would have bought from this Subaru group. However, their helpfulness will aid in our decision to but a new Forester when we return to New York. They are an asset to the Subaru Superstore as employees. More

I had very good experience with Mike Harris as he was in I had very good experience with Mike Harris as he was in Pitre Power Subaru. He serviced our car already 10 years. He is extremely competent technic I had very good experience with Mike Harris as he was in Pitre Power Subaru. He serviced our car already 10 years. He is extremely competent technically and in addition he is very friendly and supportive to the needs of the customers. Our communication was perfect. As he moved to Subaru Superstore I decided to follow him and I 2 days ago I visited Subaru Superstore for the first time for 120000 mile service. Mike was very supportive, explained me everything, gave me adices and I was very satisfied. I can not rate the quality of work of your mechanical shop two days after my first visit. As long as Mike Harris is there I will stay with Superstore. More

This is far, the best service I've ever received/encountered. I've surely dealt with my share of Dealership's and their Service departments over the past 35 years of driving. There are many received/encountered. I've surely dealt with my share of Dealership's and their Service departments over the past 35 years of driving. There are many words for this Gentleman's cordial and expert customer service, the first one that comes to mind, of the all around experience and atmosphere, that I ran across that day...."Fantastic"....I was so impressed. I regret not owning/dealing with Subaru before this! I look forward in my continued tenure and now knowing that it is true, not just an urban myth, there are businesses, as your's, that strive to the idea of "REAL" customer service. Thank you for making a very worry less day Mike! I'm happy to drive a hour both ways for the satisfaction and ease I'll deal with the minute I walk in the door.... Very sincerely, Reid Allen P.S. Please inform Mike what a pleasure it was to deal with such a gentleman! He did not only have the time to inform me of the work to be preformed but also the time I needed for "down to earth" understanding in layman's terms for me. A very jovial man I must admit too! I'm really, so grateful for finding your location to buy my new Subaru but now to know that the salesman was indeed correct the great service I'd have with its purchase! I certainly will recommend your Dealership to all my Family and friends alike. More

If you take into consideration that we, my wife, son and I purchased a total of four new cars and two used ones from Bud Thurston dealerships in the past 11 years, we wouldn't be rating your business great, I purchased a total of four new cars and two used ones from Bud Thurston dealerships in the past 11 years, we wouldn't be rating your business great, we just wouldn't be doing business with you anymore. Kristi is an outstanding service advisor and a pleasure to work with. She even offered to service my Acura although I do believe that Todd Goldhammer would miss my periodic service visits. Keep up the excellent work and we will continue to purchase automobiles and have them serviced from you. More

Mike is the reason I am there. He is very good at what he does. Also everyone I have met have been very helpful and friendly. I would recommend your dealership to anyone. Keep up the good work and THA he does. Also everyone I have met have been very helpful and friendly. I would recommend your dealership to anyone. Keep up the good work and THANK YOU. This was my first time there and the dealership looks very sharp. More