Subaru Superstore - Service Center

It's a pleasure to visit Subaru Superstore. All of the personnel are professional and friendly. The waiting room is beautiful. The captions on the extra TV screens are a big improvement! (used to have f personnel are professional and friendly. The waiting room is beautiful. The captions on the extra TV screens are a big improvement! (used to have five screens with sound on only the big one). And the cookies are delicious! More

I knew Mike from his former Subaru employer, and am very happy to be able to continue to have him as my service contact for my 2002 Forester. Another gentleman (John Dye?) in the sales area was also very f happy to be able to continue to have him as my service contact for my 2002 Forester. Another gentleman (John Dye?) in the sales area was also very friendly and answered some questions I had about the newest model Forester. I am hoping to purchase another Forester a couple years from now, as I have been very happy with the first two I've had. Overall...a very good first impression of the Subaru Superstore. More

I own another vehicle, I'll just say that its German and expensive. My experience with the Subaru Superstore in Chandler was better than my dealings with the luxury car company. The staff are friendly, th expensive. My experience with the Subaru Superstore in Chandler was better than my dealings with the luxury car company. The staff are friendly, the service is done timely, and the price is reasonable. I highly recommend purchasing and servicing a car at this dealership. Lastly, I would note that when I originally went into the store, all sales staff were busy. The owner of the dealership, Richard, noticed I needed assistance and he showed me the vehicle I was interested in and took me on a tour of the dealership. That says it all for this store. More

My car was in for a 7500 mile service...plus checking for problem with dash illumination. Mike arranged a loaner car. The loaner car was not needed because Mike found that dash illumination did not need re problem with dash illumination. Mike arranged a loaner car. The loaner car was not needed because Mike found that dash illumination did not need repair...just showed me where dimmer switch had accidentally been turned on. Plus oil change, inspection and car wash were completed in an hour. Friendly and courteous service!! More

I took my Subaru Forester in for a routine maintenance and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (co and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (comfortable chairs, magazines, televisions, coffee, snacks, restrooms) at the store made my 2 hour wait very comfortable. More

Having dealt with another valley Subaru dealership service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt the service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt there was lack of customer service care/proper concern at the previous dealership. The move to Subaru Superstore as restored our faith in Subaru and was the type of experience any customer should experience with regards to the service of their vehicle ~ honesty, friendliness, concern and immediate follow-through. We will definitely maintain our relationship with Subaru Superstore in Chandler. If we were to consider buying another Subaru in the future, we would definitely make Subaru Superstore our choice for purchase as well. More

Great service and fast which was much appreciated. Went for my first oil change and had limited time. I was in and out in about an hour. Nice lobby for customers to wait, and nice perks like free cookies for my first oil change and had limited time. I was in and out in about an hour. Nice lobby for customers to wait, and nice perks like free cookies. Nice feature. Love my 'first' Subaru and your service. More

Prior to contacting Subaru Superstore in Chandler, I looked at their website and learned that dealership employs a couple of Subaru Master Mechanics, including one Senior Master Mechanic, and this fact, looked at their website and learned that dealership employs a couple of Subaru Master Mechanics, including one Senior Master Mechanic, and this fact, by itself, helped me to decide that Superstore would do the work on my vehicle. I visited Subaru Superstore of Chandler twice. Once for diagnostic evaluation of my problems and to order needed parts. Second time, one week later, to actually have the work on my car performed. I had confidence the job would be done well. I did not get disappointed – the work was done very well, and also in a timely manner, as promised. In addition, final combined price of parts and service was exactly as the job estimate given to me. Everyone encountered at the dealership - Mike, Raul, Erica - was professional, courteous, honest, accommodating, super friendly, and above all pleasant to deal with. This dealership is housed in very modern, spacious, clean, elegant one year old facility; with very comfortable waiting area equipped with state of the art TV sets and computers for customers’ use. I selected the Subaru Superstore of Chandler based on my Internet research and phone calls to dealerships around Phoenix Area. Finally, while waiting, I talked to other customers who confirmed how sound my decision to select this particular dealer was – they were all very pleased and felt they could trust to have their cars serviced there. JBS of Clarkdale, AZ More

I am a "Snowbird" from Colorado. As I neared my destination in Arizona, I noticed that my Outback was "pulling to the right." (Tuning in to NPR did not help.) I checked for Subaru Dealerships my destination in Arizona, I noticed that my Outback was "pulling to the right." (Tuning in to NPR did not help.) I checked for Subaru Dealerships on the Internet and found the Chandler Superstore to be my best choice. I made an appointment, arrived at the dealership, was greeted promptly, the requested service (all-wheel alignment) was completed while I waited. (The dealership even accepted a coupon from Grand Junction Subaru I presented.) The work was done on a very windy day, so I can not be sure the problem was corrected - I'll bet it was. I noticed when I returned to my RV resort that my Outback had been washed and detailed! Thanks! Glenn Walker More

Excellent attention was given as soon as we drove up the service lane. Very professional. We expected to wait about one hour, but it seemed shorter than that. We were pleasantly surprised. Loved our experie service lane. Very professional. We expected to wait about one hour, but it seemed shorter than that. We were pleasantly surprised. Loved our experience & will return again for our service needs. Your waiting room was great! More