Subaru Superstore - Service Center

Kristi is always very pleasant to work with and listens to what I say regarding service needed. She is a real pleasure to work with. I find all the employees very helpful and ready to assist me any way the to what I say regarding service needed. She is a real pleasure to work with. I find all the employees very helpful and ready to assist me any way they can. I didn't purchase here but definitely to make my next trade with the SuperStore. More

I'm driving my 3rd Outback and have been going to the Subaru Superstore for service for two years after going to the McDowell store for 9 years. I have total confidence in Mike and Kristi (Service Writ Subaru Superstore for service for two years after going to the McDowell store for 9 years. I have total confidence in Mike and Kristi (Service Writers) in giving me honest input and only scheduling work that needs doing. I've had the same service tech, Scotty, for most of the last 11 years and I completely trust him and his work. The employees at Subaru Superstore are professional and friendly and everyone, from the owner down, introduce themselves when encountered throughout the store. They have an outstanding waiting area including internet connected computers and fresh, free snacks. Top notch dealer in all respects. More

John Dye did an excellent job in showing us the Subara Forester and continues to say Hello when I take the vehicle in for service. We are pleased with the service and obtaining an appointment time on lin Forester and continues to say Hello when I take the vehicle in for service. We are pleased with the service and obtaining an appointment time on line is very convenient. More

I have a 2002 Subaru with really high mileage and the staff at this Superstore was nothing but friendly and helpful with the work that I needed to have done on my car. The management worked with me on t staff at this Superstore was nothing but friendly and helpful with the work that I needed to have done on my car. The management worked with me on the work that needed to be done and they were always encouraging. It was very clear that the people that I worked with believed in their product. At a previous Subaru dealer in California, they basically told me to sell my car - that it wasn't worth fixing. Not only did the Superstore fix my problem, but they went above and beyond the expectations I had for my car. I have since been back several times and not only do they remember me, but they have always been up front about the amount of time I should expect them to have my car and they have always done a good job of keeping me apprised of where they were at in the process of servicing my car. More

I purchased my '11 Legacy here & take it for all service. Loaner car program is awesome! Kristy (Christy?) the service advisor is awesome! She takes great pride in taking care of her customers. service. Loaner car program is awesome! Kristy (Christy?) the service advisor is awesome! She takes great pride in taking care of her customers. I intend on maintaining my relationship with this dealer. More

Kristy was very plesant to talk to and was very helpful with our service. I also spoke with Charles Webb about the purchase of a new WRX. He was very easy going and no pressure. with our service. I also spoke with Charles Webb about the purchase of a new WRX. He was very easy going and no pressure. More

Not a short drive from home, but well worth the time to drive to gilbert, work done in timely and complete manner with the wash/vacuum apprciated drive to gilbert, work done in timely and complete manner with the wash/vacuum apprciated More

we have always found the service department friendly and helpful. They are always willing to accomadate us with the service and times we ask for. They are very helpful and caring. helpful. They are always willing to accomadate us with the service and times we ask for. They are very helpful and caring. More

First visit to Subaru Superstore/Chandler and I am adding my name to the list of A+++ reviewers on this website. My 2006 Baja is no longer in production and I am very scepticle to take my Baja to just anyone my name to the list of A+++ reviewers on this website. My 2006 Baja is no longer in production and I am very scepticle to take my Baja to just anyone. My introduction to this dealer/servcice center was through a business card placed on my Baja about a year ago, summer 2010. The name on the card wah John Dye and he wrote a personal note on the back, thanking beveragesmy for being the smart owner of a safe car and being loyal (I have my loyalty stickers on my tailgate!). And he invited me to stop in his dealership and say hello. Needing my 90K service, I ponderd where to take my baby since my origional dealer/service had relocated way to far away. Hmm, the business card of John Dye was still in my console tray, looking up at me silently hollering, Me, ME, Me! Yup, I kept that card all this while. Ok. I made my appointment with a very pleasant scheduler and yesterday I ws greeted by Mike Harris, service, to write up my needs. Holy somke, Mike was a service guy at my former dealer/service place! I was feeling quite at home. I brought my folder of service receipts, so he may review my history and see exactly what was needed in my 90K. We agreed on his recommendations and work began. Mike took me into the dealership wait area and I ws very impressed with all the accomodations. Free wi-fi, hard drive computers, printer, food-not snacks-5TVs, a play room for kids, and of course, beautiful new Subi's to look over! I took this opperunity to show Mike my business card and asked if John were working this day. Well, Mike introduced me to John! I showed John my card and he about fell over! Not because I actually came in, but the card he had placed on my car he had numbered as #1 in a circle..his way of monitoring the cards he passed out and what returned to the dealer. We had quite a visit. What a really nice guy! He was so happy that I kept that card, came in for service, sought him out to 'say hello'. He itroduced me to Mark Suttles, Sales Mgr, and we all had a good visit. I was also given the card of Richard Cvijanovich, Owner and Gen.Mgr. Well, 90K was complete and Mike found me to review work and everything was perfect and price was in line with his quote-which I appreciate! To be sure, I will be returning to Mike and John for my service on my Baja. A great, great experience. More

Minor work performed; difficult to evaluate quality, but it appears that what I requested was done. Price seems to be in line with that of other shops. I was especially pleased that the work requested was it appears that what I requested was done. Price seems to be in line with that of other shops. I was especially pleased that the work requested was performed without any attempts to "upsell" other services, particularly those not required by factory service schedule. This factor alone makes it more likely that I will return to your shop than the indie shop I've been using lately. More