Subaru Superstore of Surprise

Great Experience Purchasing New Car We just bought a new Subaru Forester at the dealership after relocating to Arizona from Florida. It was by far the most pleasant experience we have ev We just bought a new Subaru Forester at the dealership after relocating to Arizona from Florida. It was by far the most pleasant experience we have ever had buying a new car. Travis, Tina and Dusty were all fantastic to work with. More

Taking care of the family I should have gotten around to this a couple weeks ago, but the day after I bought my car I went on a cross country road trip back home to Ohio. These I should have gotten around to this a couple weeks ago, but the day after I bought my car I went on a cross country road trip back home to Ohio. These guys are awesome. I have been working the with Superstore family company since 2009 and have never been disappointed. Their service is great, their atmosphere is great, and the comfort of the service experience and the sales experience is exceptional. This west side store carries all of those thing over from their sister store in Chandler. I was in a rush the day I bought it because I did not plan on buying a new car and had so much to get done before my trip the next morning. My car was ready, the manager Charles made quick work of getting my deal all sealed up, and Adrian Calzada took good, and quick care of me during the finance process. On a hectic, busy day, this store and its employees took my needs and wants into their concerns and made me feel comfortable and well attended to. There is no better place to buy a new Subaru than the Subaru Superstore family. More

Best car-purchase experience ever Everyone was pleasant, congenial, easy-going, and professional. No one applied any pressure to buy immediately or at their price. We just discussed Everyone was pleasant, congenial, easy-going, and professional. No one applied any pressure to buy immediately or at their price. We just discussed what I was looking for and what they had to offer. When it came time for the Sales Manager to come out and close the deal, he was low-key and conversational. We did some friendly negotiating and quickly came to a mutually acceptable price. It helped that I had done a lot of research on the vehicle I wanted and that I had consulted Kelley Blue Book online (kbb.com) to find out their invoice price and the value of my trade-in. They treated me with respect and I left feeling that this was the best car-purchase experience I've ever had (in 50+ years of buying cars). Some other things to note: This location has been open only about 6 months, so it is large, clean, and well-appointed. The service area is bigger than any other I've ever seen, and it has a large waiting room with comfortable chairs, a large table for eight people at a time to use laptops and charge devices, and a large array of beverages and snacks (including healthy items such as fruit). Although it doesn't have a lot of inventory on site yet, it is a branch of the Subaru Superstore of Chandler. So, they can bring out vehicles from Chandler in just a couple hours. They also have a training specialist on-site, who spent over an hour helping me to customize this vehicle and teaching me how to use all the technology. More

Haggle Free Experience We were looking for a vehicle that we could retire with and use to take us to all of our adventures as we retire. We plan to visit every State in the We were looking for a vehicle that we could retire with and use to take us to all of our adventures as we retire. We plan to visit every State in the United States. We looked for months for the perfect SUV and decided on Subaru Forrester because of it's dependability, design and the amazing moon roof. We test drove with Andrew and his knowledge of the Subaru Forrester was well above average. Mike gave us the lowest pricing of any other Subaru dealerships we had visited. (Total of three others). He was straight forward, an honest salesman (crazy right?). Dusty the "Finance Guy" was extremely efficient in explaining the additional warranties available for this vehicle with no pressure. It has been quite awhile since we have bought a new car and the technology has advanced significantly so the additional warranty is an excellent buy - 7 years/100,000 miles. Tina was great in helping us to navigate all the technology and features of our new vehicle. She even paired my phone with the vehicle's bluetooth option - So much fun. More

Great friendly service This place was great. Everyone was so friendly. Shelby helped me find the perfect car and was not pushy at all. I would absolutely recommend this plac This place was great. Everyone was so friendly. Shelby helped me find the perfect car and was not pushy at all. I would absolutely recommend this place to anyone looking to find a car! More

"Went above and beyond" We just leased a new Outback 2018 thru an unnamed car buying service. Picked it up Thursday, August 31st 2017 it was so new even they weren't sure how We just leased a new Outback 2018 thru an unnamed car buying service. Picked it up Thursday, August 31st 2017 it was so new even they weren't sure how the GPS worked. We wanted to be able to title a favorite since we were going on a road trip. We couldn't find anything online since the car is so new. We went to the Subaru Superstore in Surprise AZ and asked if the delivery specialist could help. Right from the start everyone we talked to was helpful even though we did not purchase the car thru them. Tina came out and we all tried to figure it out. She said she would find out and let us know. And within a couple of hours she emailed the steps it would take in a concise and easy format to follow. We were able to enter favorites and title them. Thanks for much for your awesome friendliness and follow through. We really appreciated it. More

Excellent! The customer service was excellent. Joe assured us that we were getting our money worth with our 2016 Certified Crosstrek. Joe did an excellent job de The customer service was excellent. Joe assured us that we were getting our money worth with our 2016 Certified Crosstrek. Joe did an excellent job describing the new technology in the vehicle, and gave us a great explanation of the EYE sight feature. He allowed us to have a stress free buying experience. Thank you for providing excellent customer service and living up the Subaru name. More

Great experience! This was the best car-buying experience we had. I communicated over email and phone with Mike, who helped us to zero in on the model we wanted. Then This was the best car-buying experience we had. I communicated over email and phone with Mike, who helped us to zero in on the model we wanted. Then we drove from Tucson to buy the car --- everything went as smoothly as one could wish --- a little extra distance to drive was definitely worth it. Highly recommended!!! More

Excellent dealership on purchase of new Subaru Excellent communications with everyone we dealt with. First class operation with an outstanding new facility. No high pressure to buy a car on the spo Excellent communications with everyone we dealt with. First class operation with an outstanding new facility. No high pressure to buy a car on the spot. Had the exact model with accessories we were looking for. More

My dream car I talked to Shelby online on Monday and by Wednesday I was in my dream car!!! She was friendly and worked very hard on my trade-in. I would recommend I talked to Shelby online on Monday and by Wednesday I was in my dream car!!! She was friendly and worked very hard on my trade-in. I would recommend her to anyone who wants to buy a new car! Charles Inman also went above and beyond and gave top dollar for my trade-in. He also took time out and talked with my wife and I. The dealership is state of the Art. They spared no expense in every detail with the facility. Thank you for making my dream become a reality! -Craig More