Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I got screwed over! I drove all the way from North Phoenix to check out a car that I was really interested in. I gave them my credit card to run for a deposit. I confirm I drove all the way from North Phoenix to check out a car that I was really interested in. I gave them my credit card to run for a deposit. I confirmed I was going to pay the sticker price and all other fees involved. But later I was informed they had sold the car out from under me. DO NOT DEAL WITH CAR DEALER. YOU WILL GET SCREWED OVER! to be able to post this review I had to give one star. But they deserve nothing. More
Excellent Sales Experience Nathan Allen was the Salesman handling my buying experience. Would recommend Nathan for your buying experience. Charles Inman was very helpful i Nathan Allen was the Salesman handling my buying experience. Would recommend Nathan for your buying experience. Charles Inman was very helpful in explaining many of the vehicles safety features, mechanical features and overall Subaru quality. Shelby Lane handled the financial details of the purchase and was extremely efficient, knowledgeable, and courteous. More
Best Buying Experience Ever! My girlfriend and I bought a new Ascent from Alex in the Internet Sales department and we couldn’t be happier. We got a great deal and they did every My girlfriend and I bought a new Ascent from Alex in the Internet Sales department and we couldn’t be happier. We got a great deal and they did everything the said they would. I appreciate integrity, Alex and Mike the GM went above and beyond. Car was ready when we got there, quick transaction, would not hesitate to recommend them. More
Awesome Dealership We live in Tucson and found the car we were looking for at this dealership. We called and came up on a Sunday morning and drove home in our beautiful We live in Tucson and found the car we were looking for at this dealership. We called and came up on a Sunday morning and drove home in our beautiful new Legacy that afternoon. Sales, management and Finance were all professional and easy to deal with. Dylan was our sales associate, and with assistance from Mike the GM and Shelby in Finance, the process was seamless. We couldn't be happier with our new Legacy 3.6R or with our car buying experience at the Subaru Superstore. This is the third Subaru we have purchased, the previous two at the Gilbert location, and we give both shops an 11 on the 1-10 scale! Keep up the great work Subaru Superstores. More
Buyer Beware I purchased a 2019 Subaru Crosstrek from this dealership, and while the car is awesome, this is the WORST dealership I have ever dealt with. One mont I purchased a 2019 Subaru Crosstrek from this dealership, and while the car is awesome, this is the WORST dealership I have ever dealt with. One month after my purchase I am still dealing with the dealership's lies and deception... I have worked with two GMs, Mike Neyman and Charles Inman, and the Dealership's Customer Relations person Paul Hoch. The explanations the dealership has provided to explain their lies and deception have included "the GM pushed the wrong button when locating the car", "The GM did not fully understand the features of a 2019 Crosstrek", to simply, "Human error, we are sorry for the confusion". My experience has been nothing short of ridiculous! More
A breath of fresh air After visiting another Subaru dealership in the valley and walking out, we decided to go to this one and WOW what a difference. They will do what it t After visiting another Subaru dealership in the valley and walking out, we decided to go to this one and WOW what a difference. They will do what it takes to make you happy. Dylan was a great salesman, nothing but professional. We love our new Outback touring edition. Thanks for treating us right! More
My best car buying experience ever Everyone I came in contact with from Michael down treated me with courtesy and respect. There was no high pressure. They gave me options and a fair Everyone I came in contact with from Michael down treated me with courtesy and respect. There was no high pressure. They gave me options and a fair price that allowed me to drive away with my dream car. I have already told everyone I have had contact with that they are definitely worth the ride. I am so impressed with the quality of this dealership that I intend to keep the servicing of my vehicle there--even though there are several dealerships closer. More
No Pressure buying! John, the salesperson was amazing! He just listened and tried to meet our needs as best he could. This dealership superseded our expectations!! Wasn' John, the salesperson was amazing! He just listened and tried to meet our needs as best he could. This dealership superseded our expectations!! Wasn't planning on buying that day, just looking...3 hrs later, we're trading in my Hyundai for a Subaru! I've always wanted one of these vehicles,just never made the effort to sit and talk to them. It was well worth our time. The general manager camae and spoke to us more than once, the finance lady was great, and the next day I went to drop off stuff from my trade in, and a guy I didn't remember from purchase day, knew me ! And they saved stuff I had left in my trade-in for me. I'm a Subie owner for life! great experience More
Car shopping made easy Everyone was friendly. Mike worked hard to get the color Forester I wanted he searched a 200 mile radius, but since I was looking near the end of the Everyone was friendly. Mike worked hard to get the color Forester I wanted he searched a 200 mile radius, but since I was looking near the end of the 2018 season none were to be found but he found my second choice out of my top three. Everything went reasonably fast. More
Quick and Easy, Amazing Service! Mike is THE MAN! He got me exactly what I needed and wast honest and upfront. Everything he said matched my own personal research. Charles and Shelby Mike is THE MAN! He got me exactly what I needed and wast honest and upfront. Everything he said matched my own personal research. Charles and Shelby were also a pleasure to work with. Great team and great dealership. More