Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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David Castillo Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We set Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We setup an appt to see the car, and it was as he had described--a one owner car, with very few miles in excellent shape. My wife and I negotiated the deal with Dave and Rich, the Sales Manager. Car Sales is a tough business, with not the greatest reputation due to common "high pressure sales people". Dave is not one of those, but truly a professional. I would not hesitate to send anyone I run across looking for a Subaru to Dave Castillo and Subaru Superstore of Surprise. Thanks Very Much, Gary (and Judy) Formway, North Phoenix, AZ More
Best Dealership David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Rosli David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Roslind Gonzales More
No hassle. Everyone was honest and to the point Both Heather and Chan were really sweet and friendly. They also matched the price from Scottsdale and gave me military discount on top of all of it. E Both Heather and Chan were really sweet and friendly. They also matched the price from Scottsdale and gave me military discount on top of all of it. Everything was very simple. I was in and out. Vehicle was also spotless at pick up More
Outstanding experience! Nicest, most personable, listen to needs and follow up with car buying we've ever had. Our salesperson Tori, catered to our every need, question with Nicest, most personable, listen to needs and follow up with car buying we've ever had. Our salesperson Tori, catered to our every need, question with no hassle at all. She made us feel like family. Richard, sales manager, joined us and instead of trying to get deal done, talked about all our options and explained whole process. Never felt pushed or obligated. Next day went back with more questions to Tori, answered all. We decided on the Forester, once vehicle came in, we went back, test drove, and decided this is the car for us. Deal done 1 2 3. We will recommend dealership to all our friends. Great job by all. More
Flat on the way to Cali We got a flat on the way to Cali and they stayed late to help us! Thank you to Brandon, Andrew, and Hussein and whoever else working, you are the real We got a flat on the way to Cali and they stayed late to help us! Thank you to Brandon, Andrew, and Hussein and whoever else working, you are the real MVPs staying late on a Friday on a holiday weekend nonetheless! You worked with us to get us the right fix for the right price, which is so meaningful to my husband and I. Thank you again for your kind attitude and your accommodations for us when we were in need! More
Went for a test drive... Went home with a new crosstrek Joe was awesome, super friendly and knowledgeable. He answered all the questions I had, and more. Went for a test drive and made a first time car buyi Joe was awesome, super friendly and knowledgeable. He answered all the questions I had, and more. Went for a test drive and made a first time car buying experience very easy and worry free. More
Excellent Experience and Customer Service World Class Service, fast and easy in the most relaxed environment. It was worth our 3 hour trip to pick up our vehicle that practically was bought v World Class Service, fast and easy in the most relaxed environment. It was worth our 3 hour trip to pick up our vehicle that practically was bought via email. Tristan Anaya was very helpful, knowledgeable and gave us a very fair deal on our pre-owned vehicle buy. When we arrived Tristan and Alex Z had all paperwork ready for us so we spent very little time on going through the whole process. Scott in Finance was very helpful and knowledgeable, He cleared all our questions and concerns. Their website made it very easy to find and buy the vehicle with no hassle or putting any pressure on us to buy a car. I highly recommend doing business with Subaru Superstore of Surprise, AZ I'll definitely go back to this Dealer when buying my next car in the future. Will recommend to family and friends! Thank you Subaru Superstore of Surprise, AZ Team for all your help. More
Great first time time in a car dealership I knew I wanted a Subaru. But I had never bought a car from a dealership. I was tired of browsing Craigslist so I decided to make the two hour trek ou I knew I wanted a Subaru. But I had never bought a car from a dealership. I was tired of browsing Craigslist so I decided to make the two hour trek out to surprise to test drive an outback I saw online. Joe approached me and was super laid back and not pushy at all. We took it for a test drive and I decided to buy it. I was worried that with my less than perfect credit if I would even qualify for a loan. Not only did they get me financing but joe and the finance team got me a better rate after I had already agreed to terms and thought my deal couldn’t get any better. I would recommend anyone that’s looking for a Subaru and a great car buying experience to shop here! I will definitely be back when it’s time for another Subaru! More
Amazing car buying experience! This dealership was absolutely wonderful! Joe Skeens was our salesmen, Charlie Inman was the sales manager and Shelby Lane was our finance manager. No This dealership was absolutely wonderful! Joe Skeens was our salesmen, Charlie Inman was the sales manager and Shelby Lane was our finance manager. Not only was this team very kind, helpful, informative and transparent, but every one of them listened to our concerns and wants for of a vehicle and each helped put our minds at ease during each step. I’ve bought numerous vehicles from dealerships all over AZ and by far this has been the very best experience I’ve ever had. We did not feel pressured, pushed, or mislead at any given moment. This purchase was for my 18 yo daughter who has never had to experience the process of buying a financed vehicle before, although a dealership could have easily taken advantage of her, this team truly made me feel as if they were assisting one of their very own children with the car buying process. Thank you for everything Subaru Superstore of Surprise! More
Excellent customer service, beautiful showroom We had a great experience purchasing our Subaru Impreza. The staff was kind, helpful, attentive and transparent in the communication of all financial We had a great experience purchasing our Subaru Impreza. The staff was kind, helpful, attentive and transparent in the communication of all financial details. We would highly recommend it! More