Subaru Superstore of Surprise

Most Organized, professional, stress free experience!!!! After my car was totaled I found a great deal on a Used car at Subaru Superstore of Surprise. The staff was welcoming and well educated on the vehicle After my car was totaled I found a great deal on a Used car at Subaru Superstore of Surprise. The staff was welcoming and well educated on the vehicles they had on the lot. I told them what I was looking for and they found me the perfect car. The general manager Mark Mauer was so pleasant and the staff made the experience stess and pressure free. The building was immaculate and one of the nicest dealerships I'd ever been in. My last car buying experience was terrible. This was like a breath of fresh air. Shelby in Finance had everything ready for me when it was time to sign the paperwork so that I was in and out of there in no time. I would highly recommend this dealership!! 10 out of 10!! More

Wonderful salesman at Surprise Subaru! Our communications were with Mr. JAMES Coppola and we found him to be a very pleasant, easy to talk with, gentleman. He answered all of our question Our communications were with Mr. JAMES Coppola and we found him to be a very pleasant, easy to talk with, gentleman. He answered all of our questions in a polite manner and made us feel valued and respected...such a seasoned professional! More

Great Customer Service & A New Car! Had a fantastic experience buying my second Subaru, at Subaru Superstore of Surprise. David Castillo was a big help finding me what I wanted, and mak Had a fantastic experience buying my second Subaru, at Subaru Superstore of Surprise. David Castillo was a big help finding me what I wanted, and making sure it had the options I requested. The financing department was great as well, and we had way too much fun with our finance manager (Shelby) who was not only patient, but had a great sense of humor. And our Delivery Specialist, Brittany, did a wonderful job explaining all the bells and whistles our new Outback came with. We were very pleased with buying our Outback at the Superstore and highly recommend them. More

Simple sale over the phone, found a 2019 outback the color and trim I wanted and they have treated me fair so far. It was a cash sale and I hope they deliver sale over the phone, found a 2019 outback the color and trim I wanted and they have treated me fair so far. It was a cash sale and I hope they deliver it to me. More

Great experience They were so helpful! Dave Castillo was very patient and very helped as well. He worked with my schedule and had everything ready for me when. I got t They were so helpful! Dave Castillo was very patient and very helped as well. He worked with my schedule and had everything ready for me when. I got to the dealership. Overall great experience! More

Best dealer in AZ, hands down This a a no pressure environment, they will definitely give you the best deal in town and you will have fun car shopping! The dealership is bright, ai This a a no pressure environment, they will definitely give you the best deal in town and you will have fun car shopping! The dealership is bright, airy and open with snacks available and super friendly staff. We are on our second Subaru and love it, best comfort and safety features, fantastic service package available and they deliver the car to you in the service bay by setting up all your bells and whistles so you feel like you know them and your new vehicle. The service department is the best, I wouldn't take my car anywhere else, if you're looking for a new car, look no farther than Surprise Subaru! More

A Great Experience! This dealership made buying a vehicle fun again. Having shopped multiple dealerships and various brands, each one putting the squeeze on we became ex This dealership made buying a vehicle fun again. Having shopped multiple dealerships and various brands, each one putting the squeeze on we became extremely frustrated and stressed out. What a change when we came to the Subaru Superstore in Surprise! We were welcomed by pleasant helpful staff with smiling faces, making us feel like they were genuinely happy to have us there. We worked initially with the GM Mark Mauer and then another sales person but both were no pressure and very helpful explaining all the information on the vehicles they offered. We eventually purchased a 2019 Ascent Touring model and could not be happier. Every aspect of the purchase from the initial meeting to the final paperwork and credit processing was no hassle and no pressure. This is what purchasing a car should be like but very rarely is. More