Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Comfortable We brought my wife’s 2014 Crosstrek Hybrid in for routine service and to check out a warning light situation. It needed new battery parts and we deci We brought my wife’s 2014 Crosstrek Hybrid in for routine service and to check out a warning light situation. It needed new battery parts and we decided that we would trade up as the Hybid was a pain as it had to be driven often to charge up the battery. We leave it in the garage all summer inPhoenix and had to have friend drive it. However, we loved the Crosstrek and are very happy with the 2019 Limited - bright orange. More
I had no intention of getting a Subaru, but after working with Tori and the rest of the team at Subaru, I am letting everyone I know what a great experience it was. It was painless, they fixed the 2 small is with Tori and the rest of the team at Subaru, I am letting everyone I know what a great experience it was. It was painless, they fixed the 2 small issues I asked them to without any hassle. The service team was great too! I would do it again! More
2020 Subaru Forester Purchase My husband and I have historically been dedicated Toyota customers. After driving my son's 2016 Forester, we did extensive research on Subaru. Their My husband and I have historically been dedicated Toyota customers. After driving my son's 2016 Forester, we did extensive research on Subaru. Their excellent car safety and consumer ratings sold us on a Subaru purchase. I appreciate the patience Travis Gudknecht provided as I contemplated this purchase. I knew what vehicle I wanted to buy and Travis helped me get the exact make, model, and color, as well as a fair price for my 2016 Corolla trade. Todd Ackley was also knowledgeable, helpful, and flexible in finalizing the financing. We are looking forward to long-term relationship with Subaru and it's services. Thanks. Cynthia Phillips (Alan) More
Great experience with Travis Gudknecht, the sales person. The people at this dealership were extremely helpful and courteous. We had a very good time when purchasing a used vehicle and were treated great. T The people at this dealership were extremely helpful and courteous. We had a very good time when purchasing a used vehicle and were treated great. Travis was remarkable in his sales assistance. He was very knowledgeabal with the different Subaru's and with the pre-owned Toyota Highlander we ultimately purchased. Brittany Story was very helpful in explaining the differences in the Outback, Forester and Ascent. Chan was great in doing the financing and assisting with the extended warranty. Very fine crew. We thank you all. More
Great support with purchase of my new Outback The team at Surprise Subaru was knowledgeable, personable and willing to work with me on locating and purchasing the vehicle I was interested in. My The team at Surprise Subaru was knowledgeable, personable and willing to work with me on locating and purchasing the vehicle I was interested in. My Sales Associate, Travis Gudknecht, was very patient and supportive, taking time to answer all of my questions and concerns. Overall, I was very impressed with them all! More
We had a wonderful experience buying our car. Everyone was very nice and informative and took their time with us. We Love the car. Thank you so much. David be was our salesman and was excellent. was very nice and informative and took their time with us. We Love the car. Thank you so much. David be was our salesman and was excellent. More
Honestly, the best experience I’ve ever had at a car dealership. I was treated as an actual person rather than just a potential sale. Every interaction I had here was pleasant and overall was a very smo dealership. I was treated as an actual person rather than just a potential sale. Every interaction I had here was pleasant and overall was a very smooth process. Kyler was amazing and knows the Subaru brand inside out. Since I didn’t have a vehicle at the time, he even picked me up when I came back the following day to grab my new Outback. More
Wonderful people to work with! Tori, Travis, and Mark were so very helpful. They took all the time we needed to find the right auto,explain the technology and made sure we were com Tori, Travis, and Mark were so very helpful. They took all the time we needed to find the right auto,explain the technology and made sure we were comfortable with all aspects of our lease... More
O' What Fun! We stopped in the afternoon of Friday 1/3/2020 at this dealership and was greeted by Kyler Schmied. That was the beginning of a great experience for We stopped in the afternoon of Friday 1/3/2020 at this dealership and was greeted by Kyler Schmied. That was the beginning of a great experience for us. He was very attentive and sincere about answering our questions and making sure what we wanted was met. Whether it was the style, color or options that we weren't even aware of, he made sure we were informed. We were with him for several hours that afternoon and never felt rushed or pressured; if anything we were having FUN looking for the vehicle that met our criteria. Kyler knew more than we expected about Subaru's and shared his knowledge willingly. He was conscientious about not making us feel overwhelmed and that was quite a feat as we are by no means "techno savvy". We also met with his manager, George, and he too was very friendly and made us feel that whatever it took, they would work to satisfy us. What a great day! We ended up signing for a car that was to be delivered on Monday, due to color choice, and that too was "no problem." We have to set up an appointment with Brittany to further review our techno questions and are looking forward to that, too. More
Very friendly staff Everyone that works there are very friendly. My sales professional made the car buying process so easy. I was preapproved by my credit union and was r Everyone that works there are very friendly. My sales professional made the car buying process so easy. I was preapproved by my credit union and was ready to just hand them a check for my purchase, but the Subaru team was able to get me better financing. It really made my day. I got the car I wanted and the price I wanted. More