Subaru Superstore of Surprise

Friendly team - not pushy - great experience Had a really great experience working with the team here. I had researched for about 6 months exactly the car I wanted and the price I felt most comfo Had a really great experience working with the team here. I had researched for about 6 months exactly the car I wanted and the price I felt most comfortable paying. They met my price point and we quickly moved from there. The team here communicated extremely well before I arrived, helped me fill out a bunch of the paperwork before I even got there to make the day-of buying quick and painless. Felt really cared for and valued by the whole team. Honestly, probably my best car buying experience to date. More

We were treated very nice and respectfully, very friendly Beautiful building spotless, very nice people!! Great cars too! We got a new Metallic dark grey Forester and really love it! Fantastic paint job!! Be Beautiful building spotless, very nice people!! Great cars too! We got a new Metallic dark grey Forester and really love it! Fantastic paint job!! Best paint job I've ever seen. Feels like velvet when you touch it! More

My vehicle purchase was, through David Castillo, was the smoothest major purchase I have ever made. David listened to my requests and made sure I got the vehicle that I wanted. Five stars to you David and t smoothest major purchase I have ever made. David listened to my requests and made sure I got the vehicle that I wanted. Five stars to you David and thank you, again. More

New Outback Great place, no fake numbers.Just the real deal. Dave and Todd awesome.This is my 3rd Subaru. Best place I’ve ever delt with.. Great place, no fake numbers.Just the real deal. Dave and Todd awesome.This is my 3rd Subaru. Best place I’ve ever delt with.. More

Jacob Sayegh, did an excellent job on helping me trade in my car to get a new Subaru Forrester. Great experience will tell friends and family! my car to get a new Subaru Forrester. Great experience will tell friends and family! More

Jacob Sayegh:“Having lost confidence in local Jacob Sayegh: “Having lost confidence in local dealerships (Tucson) I found a vehicle online at the Subaru superstore in Surprise, Az. Leery of an o Jacob Sayegh: “Having lost confidence in local dealerships (Tucson) I found a vehicle online at the Subaru superstore in Surprise, Az. Leery of an online purchase, I cautiously inquired about the vehicle. not only was Jacob thorough about gettin me detailed answers, he BROUGHT the vehicle to me! If customer service is high on a purchaser’s demands, Jacob is your “go too” guy! Guess where I’m purchasing my NEXT vehicle? More

Great no pressure dealership. Salesman (Kyler) was very knowledgeable and is a Subaru owner himself! He went above and beyond to make my car buying experience easy and pleasurable. He even brought my husba knowledgeable and is a Subaru owner himself! He went above and beyond to make my car buying experience easy and pleasurable. He even brought my husband's phone that we left in a vehicle to our house! More

Very Satisfied Repeat Customer Three cars purchased at Subaru Superstore of Surprise, each one a great experience. When it's time to get #4 I'll be back again. First off, it is a Three cars purchased at Subaru Superstore of Surprise, each one a great experience. When it's time to get #4 I'll be back again. First off, it is a very clean dealership. No high pressure sales techniques, just good old honest customer service. And this is true of the Service department as well as sales. This time I was lucky enough to get David Castillo as my salesperson. He was just the best car salesperson I've ever run across, and I've bought over 50 cars in my lifetime. He responded to every text within minutes and always had the answer. I worked him hard on this deal, and he never once was anything but a complete professional who made me feel like I was his only customer. I hope he's there in a couple years because I will definitely be asking for him. I should mention this was all done via text and e-mails. By the time I got to the dealership all I had to do is pay for the car and drive it home. In and out in an hour. At the end of the day, Dave was great and the dealership is great. Worth the drive from anywhere in the valley. More

First experience with Subaru My wife and I came to Subaru Superstore of Surprise, looking to trade in our '15 Pathfinder for either a 2020 Forester or Outback. We were immediatel My wife and I came to Subaru Superstore of Surprise, looking to trade in our '15 Pathfinder for either a 2020 Forester or Outback. We were immediately greeted by Kyler who showed us both vehicles and answered all of our questions. We ended up buying the Outback the same day and Kyler had us out in less than 4 hours. We received market value for our trade -in without having to negotiate. And even though we came in with approved financing, the dealership got us much better terms. Thank you Kyler and your team for a wonderful experience. More

Our First Subaru Our family was in need of an additional vehicle. Several of our family members owned Subarus, so we decided to visit the dealership in Surprise. My Our family was in need of an additional vehicle. Several of our family members owned Subarus, so we decided to visit the dealership in Surprise. My husband initially met with Mark to test drive an Impreza and learn more about the vehicle and the dealership. We both went back and met with Travis regarding the same vehicle. We were especially impressed that the dealership was family-owned. Mark, Travis, and Todd were very friendly, knowledgeable, kind, patient, and professional. We purchased the Impreza and are so thankful for the wonderful staff and management!! Couldn't be happier or more pleased! More