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Subaru Superstore of Surprise
Surprise, AZ
996 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise:
Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs.
Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come.
For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 996 reviews
June 15, 2020
Best car buying experience we've had! Thank you David for exceeding all of our expectations and making it so easy to find exactly what we were looking for! exceeding all of our expectations and making it so easy to find exactly what we were looking for! More
by Aabeard625
June 11, 2020
Very Professional No Pressure Enviornment I went to this dealership to look for a compact SUV, I was greeted my Mark Tudor. He was very professional and patient with me considering this was my I went to this dealership to look for a compact SUV, I was greeted my Mark Tudor. He was very professional and patient with me considering this was my first time ever buying a vehicle. I told him I was looking at other dealerships to compare vehicles and was told they were a no pressure dealership and he was right compared to the other places I visited. Subaru Superstore of Surprise made me feel the most comfortable and most definitely the reason I went back that night and purchased my first car. Their finance department is awesome as well, Todd Ackley also made my experience stress free and quick ! More
by JadeRaven
June 10, 2020
5 Star outstanding dealership My wife and I have bought a few vehicles over the years- generally a painful, tedious and often absurd experience which we avoided as much as possible My wife and I have bought a few vehicles over the years- generally a painful, tedious and often absurd experience which we avoided as much as possible. However this year we needed to replace a vehicle. After much research the spousal unit (SU) had decided on a Honda CRV (low second choice as it seemed unlikely to get her prime choice- a 2019 Subaru Forester with low mileage.) So on our way to a Honda dealer I saw a Subaru dealership off the 303. "Let's check there" says I. SU grumbles but pulls off muttering "there is no way we're gonna find a Forester there that we want." I just looked at her. Anyway we pull in and meet Mark Tudor, Salesman of the Century. Super good dude with a broad knowledge of cars and zero (and I mean that) hard sell. He found us the perfect 2019 Subaru Forester for an awesome price. Happy SU! Also the finance person (whose name, alas I cannot recall) we dealt with was not only charming, low-key but awesome. Wow. Such a positive experience. If you are like me and hate car dealerships, then YOU NEED TO GO HERE! It was a very pleasant time and we would like every prospective car buyer to know. And it's Subaru, so y'know, total quality engineering (unlike my Buick). 6 stars. (oh, and definitely seek Mark Tudor out- you won't be sorry.) More
by tagilchrist
Employees Worked With
Mark Tudor
June 05, 2020
I will start by saying this was a great buying experience for me and my husband. Justen was incredible in guiding us to our dream car There was no cheesy annoying sales pressure ; as we have experienced ma for me and my husband. Justen was incredible in guiding us to our dream car There was no cheesy annoying sales pressure ; as we have experienced many times in the past. I was actually very anxious about the whole buying process that it actually took us more than a year to bring ourselves to drive into a dealership .... Its been a few minutes since we bought a new car so as you can imagine the multiple questions we had regarding the upgraded technology that Subaru has developed Justen was so kind, patient and informative, He never made us feel silly or old for the barrage of questions we asked ! H Part two was the part we dreaded the most FINANCE - yet again to our Sheer amazement Jonathan was fair, honest and worked with our budget ; there was no hours of haggling - Lastly, George worked with us on finalizing and add on warranties , but again no pushy sales pithes just open honest information - Grateful , Thankful and blessed for this great Sales Team at the Subaru Superstore of Surprise Holly and Darrell Frasier This traveling nurse is very happy with her new wheels that will take her anywhere she needs to go!!!! More
by Dessertnurse1964
June 03, 2020
Justen is exactly what you would hope for in a car salesman. Professional yet personable, and most of all honest. We will definitely refer friends and family to him if they are in the market. salesman. Professional yet personable, and most of all honest. We will definitely refer friends and family to him if they are in the market. More
by Carlos
May 31, 2020
Justen was absolutely wonderful in handling our Subaru purchase!! We couldn’t have gotten a better Sales Person to handle all the paperwork and answer our questions. Surprise Superstore is really fortuna purchase!! We couldn’t have gotten a better Sales Person to handle all the paperwork and answer our questions. Surprise Superstore is really fortunate to have such a terrific person on their Sales Team!!! More
by sdarlington48
Employees Worked With
George Palmer, Justen Lucero
May 30, 2020
Purchase Experience of 2020 Outback Met with Sales personnel for test drive returning with my spouse the following day. After concluding her test drive we expended considerable time sele Met with Sales personnel for test drive returning with my spouse the following day. After concluding her test drive we expended considerable time selecting the best color and interior for a new vehicle. Our delays in making a final decision were sportively handled by the sales staff, after which price negotiations were promptly concluded. We were impressed with the the speed and ease at which documents were completed and the delivery process. Having been our first vehicle purchase in several years we were extremely impressed with the technical innovations. More
by luvmysc@aol.com
Employees Worked With
Other Employees :
Brittany Story, Mark Tudor, George Palmer
May 29, 2020
Mark Tudor was amazing, he was very kind and welcoming from the moment we walked in to the moment we walked out with our new car. from the moment we walked in to the moment we walked out with our new car. More
by Nitarobles34
May 28, 2020
We are older adults and have bought a number of cars throughout the years. Our experience of buying our latest car at the Subaru Superstore of Surprise has been truly exceptional. In large part, this is throughout the years. Our experience of buying our latest car at the Subaru Superstore of Surprise has been truly exceptional. In large part, this is because of our salesperson, Dave Castillo. He is highly knowledgeable, professional in all of his interactions, and extremely customer focused. We were stuck in Maine during the Covid-19 situation, but would be returning to AZ when the quarantine was lifted. We checked prices of cars in the New England area and in the Phoenix area, and Dave had the best price point of all. We purchased our car long distance, and Dave ensured all details were accounted for. He called me numerous times, and also returned my calls on his days off When necessary. Dave made all the difference for us. I can’t say enough about his effectiveness, customer focus and integrity. This was a 10/10 experience for sure! More
by Jon A
Employees Worked With
May 26, 2020
Quick and Simple My whole experience at the dealership was quick and no-hassle. We showed up to test drive a used vehicle with Justen and Jeremy. They took turns takin My whole experience at the dealership was quick and no-hassle. We showed up to test drive a used vehicle with Justen and Jeremy. They took turns taking care of everything for us depending on who was available when we needed anything. They were very accommodating to my budget and wants and were never pushy salesmen that you come to imagine when buying a used car. We were there on a Sunday and were in and out with a new car in under 4 hours, including a long test drive of the vehicle. Todd in finance was also moved quickly and wasn't pushy when we turned down warranties or other add-ons. The dealership as a whole was easy to work with without exorbitant fees or extras added in. We felt that we got a fair price for the vehicle and left feeling great about the whole experience! Thank you, Justen, Jeremy, and Todd! More
by Stephanie
