Subaru Superstore of Surprise

I recently purchased a Forester-Touring Subaru from Subaru Superstore Surprise. Basilio Gomez was Outstanding representing this company. Basilio is well trained, an asset to this store. He was friendly Subaru Superstore Surprise. Basilio Gomez was Outstanding representing this company. Basilio is well trained, an asset to this store. He was friendly, very professional, interested, respectful of listening and understanding what I was looking for in a vehicle. Basilio was very helpful in showing the features that were very important to me. Basilio continued to be professional by not putting any pressure on me for a hard sale. He was very pleasant to work with and very knowledgeable about the vehicles I looked at and the process of purchasing this vehicle. I was happy with the fair final price, including trade in value. Basilio followed up with a couple of texts to see if I was still happy with this vehicle, encouraging me to contact him or this store with any questions I may have. I would highly recommend working with Basilio Gomez and his associates at Subaru Superstore Surprise, Surprise Arizona! More

I’ve purchased multiple cars in my life and this was the easiest one I’ve ever had. Everyone here is genuinely very nice. There was no haggling, no hidden fees, no pushy salesman, no shady financing. It was easiest one I’ve ever had. Everyone here is genuinely very nice. There was no haggling, no hidden fees, no pushy salesman, no shady financing. It was fast, and easy. Would 100% recommend for anyone who wants a Subaru! More

Kyler was friendly and knowledgeable! He took his time showing us all the features! We even stopped at our house during the test drive to make sure our dogs would fit in the back! We love our Subaru Outba showing us all the features! We even stopped at our house during the test drive to make sure our dogs would fit in the back! We love our Subaru Outback! More

I purchased a new Subaru Forester at Subaru Superstore in Surprise. My buying experience was smooth and straightforward. Tyler Winters, Sales Representative, and Dulcinea Pimental, Service Advisor, represent Surprise. My buying experience was smooth and straightforward. Tyler Winters, Sales Representative, and Dulcinea Pimental, Service Advisor, represented the highest levels of customer service I have experienced. They both are very knowledgeable and provided accurate and detailed information about the vehicles. They listened to my concerns, answered my questions, and were very friendly. Tyler and Dulcinea are an outstanding team! More

Like most people purchasing a new vehicle is not the most pleasurable of experiences. But David and the rest of the staff at Subaru Superstore of Surprise made us comfortable in our decision with fair pricin pleasurable of experiences. But David and the rest of the staff at Subaru Superstore of Surprise made us comfortable in our decision with fair pricing and trade in value. It was the smoothest vehicle transaction I have had in 40+ years of driving. Thank you to David! More

World Class experience- Worth the drive from Scottsdale. Our car buying experience was excellent from the moment we were greeted, the selection and negotiation, to the post sale follow up and service. Our car buying experience was excellent from the moment we were greeted, the selection and negotiation, to the post sale follow up and service. The selection of vehicles was superior, the knowledge of the staff excellent, and the level of comfort through the entire experience continued to build. We will be lifelong customers. David Castillo deserves special call out for those buyers who get to work with him. More

We found Kyler to be very professional, easy to work with, very kind and made our shopping experience amazing! Thank you for keeping us in the Subaru family! with, very kind and made our shopping experience amazing! Thank you for keeping us in the Subaru family! More

Travis was super informative with the vehicles that we looked at. He knew much more than previous Subaru dealer we had visited and put us at ease with the buying process. George was super friendly and n looked at. He knew much more than previous Subaru dealer we had visited and put us at ease with the buying process. George was super friendly and not pushy at all in the finance department. The process was pretty quick and easy. We usually have buyers remorse when it comes to bigger purchases however that is not the case here. There were no hidden fees and with us being out of state they charged us appropriately for the tax. One of the best car buying experiences we have had. More

Purchasing a vehicle from the the Subaru Superstore of Surprise is overall a great experience! We worked mostly with Kyler, who is friendly and very knowledgeable about the vehicles, and there were no que Surprise is overall a great experience! We worked mostly with Kyler, who is friendly and very knowledgeable about the vehicles, and there were no questions he couldn’t get the answer to. George made the paperwork process transparent and convenient. Also, we never felt pressured through the whole experience. If you are considering a Subaru definitely check out this dealership! More

Jonathan Hennke,I live in Las Vegas, NV and bought a Jonathan Hennke, I live in Las Vegas, NV and bought a car at Subaru Superstore of Surprise, Arizona. I had issues including obtaining the title fro Jonathan Hennke, I live in Las Vegas, NV and bought a car at Subaru Superstore of Surprise, Arizona. I had issues including obtaining the title from Arizona. I had issues with my initial purchase and was nearly to the point of returning the car until I came across Jonathan Hennke. On Feb 20th, 2021 I called the dealer and Jonathan Hennke happened to answer the phone and from that point on Jonathan promised to help. Not only had he stuck with his words, but also showed his dedication and enthusiasm all along. He answered any questions I asked within a timely manner and updated me until the day I received my title in the mail which was March 24th, 2021. You don't know how much I appreciate you and your help. Thank you so much! Wishing you good health and success in your career. Sincerely, Minhkien Nguyen More