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Subaru Superstore of Surprise

Surprise, AZ

4.9
997 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 997 reviews

July 08, 2021

Tyler provided us great customer service from the moment he saw us looking at cars on the lot. He came up to us and asked if we needed help. He was professional and answer all our questions. This was our fi More

by rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Winters
July 08, 2021

You gotta talk to Bradley Evertsen!!!! He's amazing and frankly the best. Couldn't be happier to talk with him! It was very easy! More

by SubaruDude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Evertsen
July 08, 2021

Travis is LITERALLY, the BEST! Had some initial issues about a Crosstrek Sport availability, but, Travis kept us on track! He even called back a few days after my initial purchase to let me know of a bett More

by CourtneyMarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mauer, GM
July 07, 2021

I am visiting Arizona and needed to get my grill replaced on my Outback. Mark Mauer got me in right away with his team and got my car repaired. I am very impressed with his customer service. The best cus More

by Rod
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Dave is the car sales person you WANT to work with! He was personable, honest, no BS, and very attentive. Always responding to my questions timely and knowledgeable! 10/10 would recommended him and Subaru More

by Rachelle A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

Ever since this dealership opened I have been using their service department and the Chandler site before that. They have taken good care of my two former Subarus and now they made the transition to a newer More

by jjhvpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gudknecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Craney
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hennke
July 03, 2021

Mike is the best salesman at this dealership and is very helpful & knowledgeable! 10/10 experience! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arencibia
July 03, 2021

Great service. Very helpful and honest. Kyler was very good at making our experience great. More

by Jarch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
July 03, 2021

Big Subaru fan and was super disappointed. They low balled my trades and said they could only get my interest rate at 14.99%. When I said, the kia dealership said they could do 7.99%, the salesman said More

by Bradt87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradley Evertsen
Jul 05, 2021 -

Subaru Superstore of Surprise responded

Brad, we have a very transparent process and knowing how competitive the automotive industry is we do everything possible to inspect and appraise trade-ins for accurate values, we noticed both trades had air conditioning issues that impacted the value other dealers may have missed. We discussed interest rate but never reviewed it from the 3 reporting agencies and could only go by information you provided. If I can assist with anything please feel free to contact me directly at mark.mauer@shopsubaru.com or 623-232-7219. Mark Mauer General Manager

Jul 05, 2021 -

Bradt87 responded

Lol ok. Both air conditioning worked. It's ok I got $20,500 for one and 8k for the other, Not 18k and 6k you guys offered. I filled out a credit app and Brad came back at 14.99%, are you telling me that you guessed after I filled it out, or were you guys trying to get me? How do you come back at 14.99% and kia gets me 6.5%? Brad had an excuse for everything. I've worked at car dealerships. I know the game but like I said, I could not be more happy with the telluride. Thanks for trying to screw me over.

July 02, 2021

Wow! This was the easiest and most efficient way of buying a car. Thanks Mike! More

by micheleorozco922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arencibia
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